Grupo RBS
Media • B2C • Telecommunications
Grupo RBS is a leading media company based in Rio Grande do Sul, Brazil. It specializes in journalism and entertainment, utilizing various platforms including radio, television, newspapers, and digital media to connect with the local audience. Grupo RBS aims to provide information, companionship, entertainment, and emotional engagement to its listeners and viewers, reinforcing a historical relationship of trust and proximity with the community.
1001 - 5000 employees
Founded 1957
📱 Media
👥 B2C
📡 Telecommunications
Especialista em Atendimento e Retenção - Call Center
Job not on LinkedIn
November 19
🗣️🇧🇷🇵🇹 Portuguese Required
Grupo RBS
Media • B2C • Telecommunications
Grupo RBS is a leading media company based in Rio Grande do Sul, Brazil. It specializes in journalism and entertainment, utilizing various platforms including radio, television, newspapers, and digital media to connect with the local audience. Grupo RBS aims to provide information, companionship, entertainment, and emotional engagement to its listeners and viewers, reinforcing a historical relationship of trust and proximity with the community.
1001 - 5000 employees
Founded 1957
📱 Media
👥 B2C
📡 Telecommunications
📋 Description
• Realizar atendimento com foco em reter assinantes com intenção de cancelamento; • Alimentar planilhas de controle; • Realizar atendimento em diferentes canais (telefone, whatsapp, e-mail e chat).
🎯 Requirements
• Ensino médio completo, superior em andamento será um diferencial; • Excelente comunicação verbal e escrita; • Desejável experiência com vendas e/ou retenção de clientes; • Boa fluência com meios digitais; • Habilidade para trabalhar com diferentes sistemas de atendimento; • Agilidade e muita vontade de entregar resultados; • Foco em resolução de problemas, habilidade em negociação e com atendimento de excelência; • Residir em Porto Alegre e/ou Região Metropolitana.
🏖️ Benefits
• Vaga também para PcD
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