🕒 2 days ago
Customer service representative assisting TD customers with account inquiries and resolving issues. Delivering exceptional service and participating in ongoing training for personal growth.
🇨🇦 Canada – Remote
💵 $45.7k - $61k / year
💰 Grant on 2023-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🗣️🇨🇳 Chinese Required
🕒 5 days ago
Senior Manager overseeing operations for key clients at remote call center. Leading teams and ensuring quality performance across multiple locations.
🗣️🇫🇷 French Required
🕒 5 days ago
Temporary Call Center Universal Agent providing customer support for Carter's remotely via Phone, Email, and chat. Assist customers with inquiries and optimize each interaction with strong service skills.
🇨🇦 Canada – Remote
💵 $17 / hour
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
🕒 June 30
Bilingual Spanish Call Center Representative responding to inquiries and assisting clients with accounts in arrears. Utilizing web applications and communication skills to provide outstanding service in a fast-paced environment.
🗣️🇪🇸 Spanish Required
🕒 June 10
Senior Manager of Collections at BMO leading a high-performing team to drive operational performance. Shaping collections strategy and enhancing customer experience and risk management.
🕒 June 5
11 - 50
Five9 Contact Center Solutions Integrator at CallTower. Delivering CCaaS solutions through technical expertise and customer-focused service for successful implementation.
🗣️🇫🇷 French Required
🕒 March 27
Customer-focused Bilingual Air Reservation Agent assisting clients in English and French for flight bookings and inquiries in the travel industry.
🗣️🇫🇷 French Required
🕒 May 30
501 - 1000
Contact Center Operations & Optimization Consultant at Miratech driving operational strategy for contact centers. Leading assessments, defining models, and ensuring measurable business outcomes in a global context.
🇨🇦 Canada – Remote
💰 Private Equity Round on 2022-04
⏰ Full Time
🟠 Senior
🔴 Lead
📞 Call Center Representative
🕒 May 30
501 - 1000
Contact Center Operations & Optimization Consultant leading transformation strategies in a global IT services company. Define operational strategy and drive measurable business outcomes.
🇨🇦 Canada – Remote
💰 Private Equity Round on 2022-04
⏰ Full Time
🟠 Senior
🔴 Lead
📞 Call Center Representative
🕒 September 7, 2025
Work-at-Home Call Centre Representative for Canadian BPO MCI providing inbound/outbound customer support. Resolve inquiries, record interactions, meet performance goals, and comply with screening requirements.
🕒 September 7, 2025
Remote Call Center Agent handling customer inquiries via phone, email, and chat for MCI BPO. Troubleshoot issues, maintain records, and meet performance targets.
🕒 August 31, 2025
Remote outbound call representative at MCI BPO making sales calls, qualifying leads, and meeting conversion targets for North American clients.
🕒 August 31, 2025
Remote Inbound Call Center Representative for MCI’s Canadian BPO. Handle inbound calls, resolve inquiries, and document interactions from home.
🕒 August 31, 2025
Remote Call Center Representative for a Canadian BPO (MCI), handling inbound customer calls and documenting interactions. Work-from-home; requires headset, internet, and ability to escalate complex issues.
The average salary for remote call center reps in Canada is CA$78,189 per year. This is based on data from 51 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Call Center (1-2 yrs) | 25 | CA$66,391 |
🟡 Mid-level Call Center (2-4 yrs) | 20 | CA$81,818 |
🟠 Senior Call Center (5-9 yrs) | 6 | CA$115,250 |
We analyzed 35 job listings in the last year and found it takes about 28 days for employers to close a job opening.
We reviewed 51 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and interpersonal skills, problem-solving abilities, proficiency in using call center software and CRM systems, and good listening skills. Time management and the ability to work independently are also important.
Typically, a high school diploma or equivalent is required. Some positions may prefer or require an associate's or bachelor's degree. Prior experience in customer service or a call center environment can be beneficial.
Responsibilities include answering customer inquiries, resolving issues, providing information about products and services, maintaining customer records, and ensuring customer satisfaction. You'll also need to follow scripts and protocols for handling calls.
Benefits include flexible work hours, the ability to work from home, reduced commuting time, and a better work-life balance. Remote call centers can also offer opportunities for career advancement and additional training.
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