Senior Director, Analyst – CIO Market and Technology Platforms, Infrastructure and Operations

Job not on LinkedIn

🕒 July 27

🇺🇸 United States – Remote

💵 $172k - $202.5k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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👻 Ghost score 30%

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Gartner

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1979

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Gartner is a global research and advisory firm providing expert analysis, bold ideas, and guidance to enterprise leaders and their teams. Gartner helps its clients succeed with mission-critical priorities by offering tailored services in client services, consulting, digital markets, executive advisory, finance, human resources, legal, marketing, products, research, sales, and technology. The company emphasizes its high-impact culture built on inclusivity and diversity, with a hybrid work model to foster global collaboration. Gartner also supports 40+ conferences and offers consulting strategies to optimize technology investments.

📋 Description

• Serve as an authority on I&O strategy for CIOs globally • Guide clients on service management, I&O vendor evaluation, and performance measurement • Advise CIOs and Heads of I&O on modernizing enterprise platforms • Deliver research and recommendations on infrastructure technologies, markets, and emerging trends • Analyze industry trends, threat intelligence, and technology disruptions to forecast risks and inform strategy • Present research and thought leadership in client conversations, Gartner events, webinars, and workshops • Support clients evaluating and selecting I&O vendors and solutions • Collaborate with Gartner Analysts to develop actionable research, including Magic Quadrants • Create innovative, high-impact insights content and actionable approaches to client needs • Conduct in-depth analysis to identify root causes of client barriers and drive strategy • Research, analyze, and predict market trends and shifts • Provide actionable advice through virtual and face-to-face interactions • Create and deliver presentations for Gartner events, conferences, and client briefings • Support BTI and Sales with market perspective, content, and client engagement • Perform timely content peer reviews • Represent Gartner insights, methodology, and strategy as an industry expert • Participate in innovation, ideation, and research discussions • Identify research process improvements and develop new processes • Mentor and coach junior team members • Maintain a client-centric approach and encourage frequent engagement with Gartner insights

🎯 Requirements

• Bachelor's degree or equivalent experience • 12+ years of relevant field or industry experience as CIO or Head of Infrastructure • Experience in one or more of: developing an I&O strategy; transitioning and operating IT services; optimizing IT service management processes; automating operations • Executive presence and ability to establish credibility with executives and stakeholders • Strong organizational skills and ability to work under tight deadlines • Excellence in research and writing • Strong written and verbal proficiency, analytical, and presentation skills • Ability to analyze and synthesize data and apply patterns and frameworks • Strong communication skills and ability to explain complex concepts concisely • Subject matter expertise and comfort presenting at large and small-scale speaking engagements • Strong business and financial acumen • Deep knowledge of the global and competitive landscape within the subject area • Ability to work independently and collaborate across teams in a multicultural global team • Learning agility and ability to navigate highly matrixed environments • Ability to represent Gartner's research methodology and strategies effectively • Willingness and ability to travel up to 25% where applicable

🏖️ Benefits

• Annual bonus plan based on company and individual performance, or role-based, uncapped sales incentive plan • Generous PTO • 401k match up to $7,200 per year • Opportunity to purchase company stock at a discount • Market-leading benefit programs • Hybrid work environment with flexibility to work virtually and collaborate in person • Professional growth and career development opportunities • Inclusive, collaborative workplace • Reasonable accommodations for qualified individuals with disabilities