Dental Account Manager

🕒 3 days ago

🇺🇸 United States – Remote

💵 $69k - $113.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of Guardian Life

Guardian Life

5001 - 10000 employees

Founded 1860

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Non Equity Assistance on 2016-08

Healthcare • Consulting • Food & Beverage

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

📋 Description

• Recruit and develop relationships with national, regional, and mid-sized Dental Support Organizations to strengthen Guardian's dental network • Negotiate provider contracts, reimbursement arrangements, and network participation agreements while balancing growth and financial objectives • Serve as the primary point of contact for assigned DSOs, ensuring excellent service, issue resolution, and ongoing partnership development • Present Guardian's value proposition, products, and network opportunities to DSO executive leadership • Partner with provider relations, credentialing, compliance, operations, and network management teams • Lead onboarding and relationship management initiatives to improve partner satisfaction, retention, and operational efficiency • Monitor provider network performance, directory accuracy, compliance requirements, and utilization trends • Support re-credentialing, delegated credentialing, quality reviews, audits, and strategic network projects • Identify market trends, competitive challenges, and emerging DSO opportunities and provide recommendations to leadership • Maintain accurate records, reporting, and account documentation in CRM systems and internal databases

🎯 Requirements

• 5+ years of experience in dental network recruitment, provider relations, provider contracting, or direct sales • 5+ years of experience within a managed care environment working with dental providers • Experience negotiating provider contracts and reimbursement arrangements • Experience managing relationships with large dental groups, DSOs, or provider organizations • Strong presentation, communication, negotiation, and relationship management skills • Proficiency with Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint • Ability to travel occasionally based on business needs • Bachelor's degree or equivalent related business experience (preferred) • Direct DSO recruitment and account management experience (preferred) • Salesforce CRM experience (preferred) • Knowledge of dental network operations, credentialing, re-credentialing, and regulatory requirements (preferred) • Experience analyzing provider utilization trends and developing action plans (preferred) • Legally authorized to work in the United States without current or future employer sponsorship

🏖️ Benefits

• Support and flexibility to achieve professional and personal goals • Skill-building opportunities • Leadership development opportunities • Philanthropic opportunities • Contemporary, supportive, flexible, and inclusive benefits and resources • Company benefits for full-time eligible employees

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