Account Manager

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ComPsych

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Healthcare Insurance • Wellness • B2B

ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.

1001 - 5000 employees

Founded 1984

⚕️ Healthcare Insurance

🧘 Wellness

🤝 B2B

📋 Description

• Manage the overall customer satisfaction and profitability of your assigned customers • Demonstrate a thorough understanding of your customers' business, human capital and benefits concerns • Appropriately position ComPsych's value proposition with beneficial solutions to meet your customers' needs • Retain and grow your book of business by meeting customer satisfaction ratings and identifying upsell opportunities • Implement and manage the effective delivery of your customers' programs including communication strategies, customer training, issue resolution and utilization reporting • Establish and build strong working relationships with ComPsych’s business leaders and team members • Perform other duties as assigned

🎯 Requirements

• BS/BA required • Account management experience required • Experience working in insurance, benefits, healthcare or human resources-related services, a plus • Proven track record of successfully selling additional service lines to current customers • Stable work history required • Computer literacy in Microsoft Office Suite required • Travel as necessary to meet with new and existing customers and for Annual Kick-Off • Self-starter with ability to multi-task and work autonomously • Excellent organizational and project management skills • Effective interpersonal and communication skills • Ability to travel up to 25% of the time

🏖️ Benefits

• Full benefits package, including Paid Time Off (PTO) • medical • dental • vision • 401(k) with match • robust EAP • wellness program • and much more