Client Implementation Expert

🕒 September 25

🥔 Idaho – Remote

🥔 Idaho – Remote

💵 $55k - $65k / year

⏰ Full Time

🟢 Junior

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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ComPsych

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.

📋 Description

• Implement AbsenceResources accounts newly transitioned from the sales team • Complete required documentation and set specifications within the proprietary database • Develop implementation plans and coordinate training • Build and maintain positive account relationships • Establish strong working relationships between ComPsych and AbsenceResources team members • Act as the direct liaison between Human Resources professionals and AbsenceSource during implementation • Understand assigned accounts' absence policies and related benefits • Conduct external training on leave of absence compliance during implementation • Develop business and communication plans with Human Resources professionals to promote AbsenceResources services • Investigate and resolve account concerns to support a smooth transition • Perform other duties as assigned

🎯 Requirements

• BS/BA required in Human Resources or related field preferred • 1+ year of project management experience required • Computer literacy in Microsoft Office Suite required • Account management experience in leave of absence administration, benefits, or human resources related services is a plus • Bi-lingual English/Spanish is a plus • Stable work history required • Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required • Ability to be present on camera during work-related trainings, meetings, and/or events • Must be able to sit or stand at a desk for prolonged periods while working on a computer • Travel as necessary to meet new and existing customers; approximate travel required is up to 25%

🏖️ Benefits

• Paid Time Off (PTO) • Medical insurance • Dental insurance • Vision insurance • 401(k) with match • Employee Assistance Program (EAP) • Wellness program • Full benefits package

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