Field Engineer

đź•’ September 2

🏄 California – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

đź”§ Field Service Engineer

🦅 H1B Visa Sponsor

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đź‘» Ghost score 18%

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Logo of Guidewheel

Guidewheel

11 - 50 employees

đź’Ľ Consulting

📦 Logistics

🏭 Manufacturing

đź’° $9M Series A on 2022-12

Consulting • Logistics • Manufacturing

Guidewheel is a company that offers an AI-powered FactoryOps platform designed to enhance manufacturing operations. Their solution focuses on improving factory performance by providing real-time visibility, optimizing production, and enabling predictive maintenance. Guidewheel helps manufacturers reduce downtime, track cycle time, improve machine health, and reduce energy costs. The platform aims to drive continuous improvement and sustainability by digitizing and automating production reporting, cross-training teams effectively, and enhancing overall factory efficiency.

đź“‹ Description

• Lead customer installations end to end, both on-site and remotely, according to the implementation schedule • Assess electrical panel safety and coordinate with the customer's electrician when required • Install, wire, and configure monitoring hardware to Guidewheel standards and agreed scope • Establish and validate site connectivity and confirm data flows to the platform • Capture machine nameplate data, asset IDs, and photographs • Guide customer teams through remote installations and verify quality • Photograph every sensor and submit installation reports within 24 hours of site closeout • Provide written punch lists to the Technical Account Manager before leaving sites • Log time on site for future implementation planning • Assemble and stage hardware kits, including firmware updates, labeling, and quality checks • Run inventory audits and reconcile physical counts with system records • Troubleshoot hardware remotely with the TAM after implementation • Return to sites for replacement hardware, multi-phase installations, and scope additions • Improve the implementation playbook and site-readiness checklists • Complete onboarding milestones including safety training, certification, implementation shadowing, and field-kit QA • Lead solo and multi-site implementations, support onboarding of the next Field Engineer, and propose cycle-time improvements

🎯 Requirements

• Electrical, industrial installation, controls, or related skilled-trade experience • Comfort working in and around three-phase panels • Working knowledge of electrical safety fundamentals, including lockout/tagout • Fluency with a multimeter, clamp meter, drill, torque tools, and label printer • Willingness to travel up to 75% • Clear photography and accurate documentation skills • Comfort creating machines, mapping sensors, and updating installation status using software • Ability to coordinate through standard collaboration tools • Customer-facing communication skills • Valid driver's license and clean driving record • Power metering or submetering experience is nice to have • Industrial networking experience with cellular gateways and VLANs is nice to have • Manufacturing plant experience is nice to have • Experience training or mentoring technicians is nice to have • A second language, especially Spanish, is nice to have • PLC knowledge and implementation/troubleshooting experience is nice to have

🏖️ Benefits

• Will certify candidates in electrical safety/lockout-tagout if they do not already hold certification

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