Content Specialist

🕒 October 2

🇺🇸 United States – Remote

💵 $30 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Guild Mortgage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

🏗️ Construction

💸 Finance

🏠 Real Estate

Construction • Finance • Real Estate

Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.

📋 Description

• Create and maintain engaging, informative, and on-brand retail sales training content • Develop new hire training materials, knowledge articles, SharePoint sites and resources, and internal communication content • Regularly review and update training materials for campaigns, system enhancements, sales strategies, best practices, and regulatory updates • Ensure training materials are accessible through the LMS, SharePoint, and other appropriate channels • Collaborate with internal communication specialists to support announcements with job aids, images, and knowledge articles • Work with training and marketing subject matter experts to gather content requirements and ensure messaging accuracy • Conduct regular reviews and quality checks for accuracy, consistency, and effectiveness • Gather feedback from trainers and teammates and integrate improvements into training programs and materials • Support the Regional Sales Training Team, Salesforce Consultants, and Elevate Coaching Program • Collaborate with Marketing, Operations, Reverse Mortgage, and Joint Venture teams • Act independently under general direction and may mentor or guide less experienced professional contributors

🎯 Requirements

• Bachelor's Degree directly in a relevant field (Communications, Marketing, Education, Instructional Design) or equivalent, required • Minimum three years total work experience in positions with responsibility for processing mortgage foreclosures associated documents and timelines • Minimum two years' experience in the mortgage industry • Minimum three years' experience in content creation or training/education related role • Proven experience in content development and instructional design, preferably in the mortgage or financial services industry • Strong writing, editing, and visual design skills • Experience with video editing and ADA standards preferred • Proficiency in content authoring tools, learning management systems, and multimedia software • Proficiency with data entry, PDF software programs, Microsoft Word, Excel, and PowerPoint required • Excellent verbal and written communication skills required • Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required • Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required • Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions • Ability to adhere to process protocol and apply established protocols in a timely manner • Ability to work primarily Monday–Friday during the business week • Ability to travel 20–50% • Work is primarily sedentary with frequent use of a computer keyboard and mouse • Ability to accurately interpret audio and visual information in an office environment

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D insurance • LTD insurance • 401(k) with employer match • Pleasant work environment • Competitive compensation • Excellent benefits package