
1001 - 5000 employees
Founded 1960
🏗️ Construction
💸 Finance
🏠 Real Estate
Construction • Finance • Real Estate
Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.
🕒 August 25
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1001 - 5000 employees
Founded 1960
🏗️ Construction
💸 Finance
🏠 Real Estate
Construction • Finance • Real Estate
Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.
• Independently investigate, analyze, and manage a high volume of formal complaints involving origination operations • Serve as backup for servicing-related formal complaints as needed • Prepare written responses and communications for regulators, investors, executives, customers, and other stakeholders • Perform root cause analysis of complaints, examination findings, and monitoring results • Coordinate and facilitate state, federal, agency, GSE, and investor examinations • Manage document production, response coordination, issue tracking, and remediation • Manage multiple examinations and complaint matters while meeting regulatory deadlines • Design, develop, implement, maintain, and enhance risk-based compliance monitoring reviews • Develop testing methodologies, sampling approaches, workpapers, reporting templates, and executive summaries • Perform transactional testing, analyze results, communicate findings, and define corrective actions • Research and interpret regulatory requirements • Review regulatory changes and implement required process updates • Prepare executive summaries, trend analyses, examination updates, monitoring reports, and briefing materials • Identify opportunities to strengthen compliance controls, improve processes, and enhance the Compliance Management System • Escalate material compliance risks appropriately
• Bachelor's degree in business, Finance, Legal Studies, or related field preferred • A combination of education and experience may be considered in lieu of the Bachelor's degree • Minimum five years' experience in mortgage compliance • Ability to organize and manage multiple priorities simultaneously • Strong interpersonal and customer service skills • Ability to handle confidential matters with discretion • Exceptional writing skills for complaint responses, examination narratives, executive summaries, and analytical reports • Strong critical thinking and sound judgment • Excellent organization and time management • Ability to design and mature compliance monitoring programs and testing methodologies • Executive presence and ability to communicate with regulators, executives, attorneys, auditors, and operational leadership • Excellent verbal and written communication skills • Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment • Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications • Ability to operate standard office equipment and keyboards • Ability to work primarily Monday–Friday business-week schedules, with occasional nights or weekends • Travel 5% or less
• Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D • LTD • 401(k) with employer match • Competitive compensation • Pleasant work environment
Apply Now🕒 August 25
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🇺🇸 United States – Remote
💵 $258k - $320k / year
💰 $857.5M Post-IPO Equity on 2021-04
⏰ Full Time
🟠 Senior
🚔 Compliance
🗣️🇨🇳 Chinese Required
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