
10,000+ employees
🏭 Manufacturing
🛒 Retail
☁️ SaaS
Manufacturing • Retail • SaaS
Haier Europe is part of Haier Smart Home, a global leader in home appliances and recognized among the Fortune Global 500 Companies. The company prioritizes innovation, sustainability and customer care, offering a range of products under well-known brands such as Candy and Hoover. With a commitment to designing a more extraordinary living experience, Haier Europe has been acknowledged for its achievements and contributions to the industry, maintaining a leading position in the market for over 16 years.
🕒 September 18
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10,000+ employees
🏭 Manufacturing
🛒 Retail
☁️ SaaS
Manufacturing • Retail • SaaS
Haier Europe is part of Haier Smart Home, a global leader in home appliances and recognized among the Fortune Global 500 Companies. The company prioritizes innovation, sustainability and customer care, offering a range of products under well-known brands such as Candy and Hoover. With a commitment to designing a more extraordinary living experience, Haier Europe has been acknowledged for its achievements and contributions to the industry, maintaining a leading position in the market for over 16 years.
• Manage inbound service calls from customers • Promote and upsell extended warranty insurance products to non-core brand customers under Haier Europe’s approved representative status • Assess customer needs and information to identify and recommend the most appropriate insurance product • Ensure full FCA regulatory compliance when setting up extended warranties • Handle inbound customer enquiries • Build rapport with customers • Identify sales opportunities • Deliver outstanding customer service that drives results • Work remotely as part of a high-performing contact centre team
• Previous sales experience within a telephone-based sales role • Familiarity with working toward sales targets • Sales experience preferably within an FCA-regulated environment • Must reside within a 70-mile radius of the Warrington offices (WA3 6XG) • Required to attend a 3-day on-site induction at the Training Activation Centre in Warrington • Must complete a full Display Screen Equipment (DSE) assessment • Satisfactory Disclosure and Barring Service (DBS) check required as part of pre-employment screening
• Commission • Fully remote working • All equipment provided • Working only 1 in 4 weekends • 37.5 hours per week on a set shift pattern, with no late working; contact centre closes at 6pm • Staff discounts on products and a range of retailers, entertainment, holidays, days out and more • Discounted gym membership • Enhanced family leave policies • Up to 6% pension contribution • 4x Life Cover • Training support schemes to aid your development • Enhanced sick pay policy • Employee Assistance Programme • Travel arrangements and accommodation support for the 3-day on-site induction, if required
Apply Now🕒 September 18
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