Lead Solutions Engineer

🕒 6 days ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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haku

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🤝 B2B

📣 Marketing

💰 Venture Round - haku on 2018-03

B2B • Marketing

haku is a web design / front-end UI-focused company or product. The supplied content is a CSS stylesheet and UI component styles (buttons, navigation, accordions/FAQ, forms, image masks, responsive utilities, selection styles, parallax image rules) that indicate haku provides web templates, a design system, or front-end implementation for marketing websites — likely built for use on Webflow or similar platforms. The styles emphasize accessibility (focus states), responsive behavior, interactive components, and visual polish for marketing pages.

📋 Description

• Lead Strategic Product Evaluations • Partner with Account Executives throughout the sales cycle to help prospects understand how haku can solve their business challenges. • You'll lead discovery-driven demonstrations, technical discussions, workshops, and executive presentations that connect platform capabilities to business outcomes. • Own Enterprise Demonstration Strategy • Develop compelling demonstration experiences that showcase haku's value across multiple buyer personas and use cases. • You'll continuously refine demo environments, storytelling, and presentation strategies to improve buyer engagement and win rates. • Coach and Develop Solutions Engineers • Serve as a mentor and leader for Solutions Engineers across the organization. • You'll help establish best practices, improve demo quality, provide coaching, and contribute to the long-term development of the Solutions Engineering function. • Be the Voice of the Customer • Work closely with prospects, customers, Customer Experience, and Sales to identify recurring trends, product gaps, and opportunities. • You'll help ensure customer feedback is effectively communicated to Product leadership and incorporated into future planning. • Product & Go-to-Market Partnership • Partner closely with Product Management and Product Marketing to ensure customer insights are reflected in product strategy, positioning, messaging, and go-to-market execution. • Support launch readiness for new features and functionality by helping develop demonstrations, enablement materials, training content, and customer-facing assets. • Contribute to competitive intelligence efforts by gathering market feedback and identifying trends that impact customer buying decisions. • Serve as a key voice of the customer, ensuring feedback from prospects, customers, Sales, and Customer Experience teams is shared effectively across the organization. • Drive Product Readiness and Enablement • Stay deeply connected to product development and upcoming releases. • Help ensure Sales and Customer Experience teams are educated on new functionality, positioning, competitive differentiation, and best practices. • Support Strategic Deals • Act as a trusted advisor throughout complex buying cycles. • Help navigate technical evaluations, solution design conversations, stakeholder alignment, and executive-level discussions that ultimately help haku win new business. • Help Build the Future of the Function • We're growing quickly, and this role will play an important part in defining how Solutions Engineering operates at haku. • You'll have the opportunity to influence processes, tools, documentation, onboarding, and the overall evolution of the team.

🎯 Requirements

• 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Consultant, Product Specialist, or similar pre-sales role within a SaaS organization • Experience supporting enterprise and complex mid-market software sales cycles with multiple stakeholders and decision makers • Proven ability to lead product demonstrations, workshops, discovery sessions, technical evaluations, and executive presentations • Experience partnering closely with Account Executives to develop deal strategy and advance opportunities through the sales process • Strong business acumen with the ability to align technical solutions to customer objectives and business outcomes • Exceptional communication, presentation, and stakeholder management skills • Experience mentoring, coaching, or leading other Solutions Engineers, Product Specialists, or pre-sales professionals • Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-growth environment • Self-starter with a high degree of intellectual curiosity and a desire to continuously learn and improve • Preferred Qualifications: • Experience collaborating with Product Management and Product Marketing teams on product launches, positioning, customer feedback programs, or sales enablement initiatives • Experience creating or contributing to demo assets, competitive intelligence, product training, enablement content, or customer-facing educational materials • Ability to translate customer feedback, market trends, and competitive insights into actionable recommendations for Product, Marketing, and GTM teams • Experience with CRM platforms, ecommerce solutions, fundraising technology, payment processing, event management software, or marketing automation platforms • Experience working with nonprofit organizations, fundraising programs, endurance events, or mass participation event technology

🏖️ Benefits

• Flexible PTO + paid holidays • Top-quality benefits package (Health, Dental, Vision, STD, LTD, and Life Insurance) • 401k with employer matching (after 90 days) • Hybrid or Remote work model • Parental Leave: paid parental leave for birthing and non-birthing parents (after 1 year) • Professional Development Reimbursement (after 6 months) • Monthly credit towards wellness activities (gym, meal plans, mental health costs) • Free access to wellness subscriptions, mental health and financial planning platforms • Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot • Company-paid parking in the heart of Brickell • State-of-the-art Apple computer and accessories • Wellness activities, happy hours, and company-wide fun events • Top-of-the-line office facilities, including an on-site gym and wellness center, fully stocked kitchen, and more