Administrative Operations Coordinator

🕒 June 11

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 39%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Set up and maintain maintenance agreements within internal systems • Prepare, send, and follow up on maintenance agreements and related customer documentation • Ensure receipt of signed customer documents and agreements • Create and update customer accounts and information within internal systems • Communicate required customer account or contract changes to Finance and other internal teams • Assist with customer renewal follow-ups and administrative requests • Support processing and follow-up of customer orders, software license activations, maintenance agreements, hardware requests, and related operational activities • Coordinate and follow up on RMA completion • Assist with customer account administration, service requests, account changes, and operational follow-ups • Assist in coordinating installation and service schedules with internal teams • Prepare and maintain operational and customer-related administrative files • Perform customer and internal follow-ups as required • Review and prepare service tickets for invoicing before submission to Finance • Prepare commission-related reports and supporting documentation for Finance • Assist with weekly overtime and on-call tracking processes • Support monthly operational and finance administrative requirements • Assist with lease application administration, including communication with leasing companies and customers, document preparation, follow-ups, and submission of required documentation • Prepare backup files and administrative reports related to customer services, cloud credits, and other operational activities • Gather, organize, and prepare reports and operational information from various internal systems and data sources • Support operational tracking files and internal administrative reports • Assist management and internal teams with administrative reporting and operational follow-ups • Identify opportunities to improve, streamline, and automate administrative and operational processes, including use of AI and other productivity tools • Coordinate appointments and administrative activities • Order office supplies and maintain office administrative organization • Maintain organized administrative records and documentation • Provide general administrative support to various departments • Perform other related administrative and operational duties as assigned

🎯 Requirements

• Diploma in Administration, Office Management, or equivalent experience • Previous experience in an administrative or operational support role • Strong organizational and time management skills • Attention to detail and ability to manage multiple priorities • Proficiency with Microsoft Office applications • Strong written and verbal communication skills in English (mandatory); French (nice to have) • Ability to work independently and collaboratively in a team environment • Experience in a software, technology, retail, or service-based environment (asset) • Experience using ERP, CRM, or internal business systems (asset) • Familiarity with invoicing, contract administration, customer account administration, software licensing, or service renewals (asset) • Experience supporting operational reporting or administrative tracking activities (asset)