Quality Assurance Analyst

🕒 July 22

🏈 Alabama, Alaska, +43 more states – Remote

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💵 $55k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

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👻 Ghost score 21%

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Logo of Harris Computer

Harris Computer

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Create, maintain, and execute test plans, test cases, and test scripts for new features, bug fixes, integrations, customer scenarios, and release validation • Perform functional, exploratory, regression, and developer work item testing • Document, investigate, reproduce, track, and validate software defects, enhancement requests, and customer-reported issues • Collaborate with developers, product owners, support staff, and other stakeholders • Communicate release changes through release notes and demonstrations of new features for customers, peers, and internal stakeholders • Use approved AI-assisted tools to support test planning, defect analysis, documentation, and release note drafting • Contribute to continuous improvement of QA processes, testing standards, documentation, and release readiness practices • Report to the Mobile Team Lead

🎯 Requirements

• Experience testing software applications, creating and executing test cases, validating expected results, documenting defects clearly, and applying strong attention to detail • Excellent verbal and written communication skills, including the ability to write clear defect reports, release notes, and customer-facing documentation • Ability to work effectively with developers, support staff, product stakeholders, and other cross-functional team members • Strong knowledge of PC and LAN environments, primarily using Windows Server and Windows operating systems • Proficiency with Microsoft Office applications and software tools for data entry, analysis, documentation, presentations, and calculations • Ability to manage priorities, meet deadlines, and work independently in a remote team environment • Bachelor’s degree in Computer Science, Engineering, Information Systems, Criminal Justice, or a related field (preferred) • Working knowledge of SQL, relational databases, and database concepts • Experience with client/server, web, and mobile applications, including iOS and Android platforms • Experience testing public safety, law enforcement, records management, CAD, mobile computing, or field reporting software • Experience working in an Agile software development environment • Experience using issue tracking, test management, or work management tools such as Jira • Experience with source control concepts or tools • Experience with API testing, integration testing, data validation, or test automation is a plus • Experience with public safety or law enforcement software is a plus; prior SmartCOP software experience is especially helpful • Strong curiosity and persistence when investigating software behavior and reproducing reported issues • Strong customer empathy and understanding of reliable software in mission-critical public safety environments • Ability to think from end-user perspectives and apply diagnostic and problem-solving skills • Ability to translate technical findings into clear, actionable information for technical and non-technical audiences • Ability to balance quality, release timelines, customer impact, and team priorities • Openness to learning and responsibly applying AI-assisted tools

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