Administrative Operations Coordinator

🕒 June 11

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 39%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Global Business Services (GBS)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Harris Global Business Services (GBS) is a center of excellence within Harris Computer, providing efficient offshoring solutions to connect professionals with careers in multinational software companies. With operations in regions like Bolivia, Costa Rica, India, and the Philippines, GBS actively supports candidates throughout the recruitment process while fostering diversity and innovation. By offering comprehensive end-to-end recruitment services, Harris GBS helps build and expand offshore teams, ensuring access to qualified global talent for various business units in the Constellation Software ecosystem.

📋 Description

• Set up and maintain maintenance agreements within internal systems • Prepare, send, and follow up on maintenance agreements and customer documentation • Ensure receipt of signed customer documents and agreements • Create and update customer accounts and information • Communicate account or contract changes to Finance and internal teams • Assist with customer renewal follow-ups and administrative requests • Process and follow up on customer orders, software license activations, maintenance agreements, hardware requests, and operational activities • Coordinate and follow up on RMA completion • Assist with customer account administration, service requests, account changes, and operational follow-ups • Coordinate installation and service schedules with internal teams • Prepare and maintain operational and customer-related administrative files • Review and prepare service tickets for invoicing • Prepare commission-related reports and supporting documentation for Finance • Assist with weekly overtime and on-call tracking • Support monthly operational and finance administration • Administer lease applications, including communications, document preparation, follow-ups, and submissions • Prepare backup files and administrative reports related to customer services, cloud credits, and other operational activities • Gather, organize, and prepare reports and operational information from internal systems and data sources • Maintain operational tracking files and internal administrative reports • Assist management and internal teams with reporting and operational follow-ups • Identify opportunities to improve, streamline, and automate processes using AI and productivity tools • Coordinate appointments and administrative activities • Order office supplies and maintain office administrative organization • Maintain organized administrative records and documentation • Provide general administrative support and perform related duties as assigned

🎯 Requirements

• Diploma in Administration, Office Management, or equivalent experience • Previous experience in an administrative or operational support role • Strong organizational and time management skills • Attention to detail and ability to manage multiple priorities • Proficiency with Microsoft Office applications • Strong written and verbal communication skills • English mandatory; French nice to have • Ability to work independently and collaboratively in a team environment • Experience in a software, technology, retail, or service-based environment (asset) • Experience using ERP, CRM, or internal business systems (asset) • Familiarity with invoicing, contract administration, customer account administration, software licensing, or service renewals (asset) • Experience supporting operational reporting or administrative tracking activities (asset)