Head of Cloud Operations

🕒 September 23

🇺🇸 United States – Remote

💵 $200k - $220k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 20%

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HavocAI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

📦 Logistics

🏭 Manufacturing

🎖️ Defense

💰 Seed Round on 2024-09

Logistics • Manufacturing • Defense

HavocAI is a developer of collaborative autonomy for maritime operations, offering a modular software and vehicle stack that enables fleets of autonomous maritime systems to perform contested logistics, sensor fusion and tracking, domain awareness, and escort-and-engage missions. Their product suite includes onboard autonomy (HAVOC OS), scalable communications (HAVOC CLOUD), and a handheld operator interface (HAVOC CONTROL), marketed as a single solution for theater-scaled security and rapid deployment. HavocAI emphasizes real-time, team-led autonomous solutions that run across diverse environments and supports both hardware (autonomous vessels) and software deployment.

📋 Description

• Lead and manage the SRE and DevOps teams, setting technical and operational direction across reliability, automation, and safe delivery. • Hire, coach, develop, and manage performance for engineers across both functions. • Own reliability and delivery practices including SLIs, SLOs, error budgets, on-call health, CI/CD, and infrastructure automation. • Establish clear ownership and operating expectations across cloud reliability and delivery. • Partner with engineering leaders to identify systemic reliability risks and prioritize improvements. • Define and own change classes, approval paths, impact assessments, rollback plans, and approval records. • Integrate change management with GitOps workflows using merged, signed, peer-reviewed pull requests. • Own maintenance windows, freeze periods, emergency-change processes, release calendar, versioning strategy, and promotion across environments and tenants. • Establish pre-deployment verification requirements and coordinate releases across Cloud Platform, Backend, Autonomy, and Frontend teams. • Maintain audit-ready deployment and release records. • Own the incident management framework, including declarations, severity levels, escalation paths, incident command, communications, and notifications. • Run incident command during significant events and lead blameless post-incident reviews. • Manage government-sponsor notification obligations for incidents affecting authorized systems. • Distinguish incidents from problems and drive analysis of recurring issues. • Maintain authoritative records of deployed systems, versions, digests, dependencies, baselines, and configuration drift. • Produce audit-ready evidence for the ISSO and track POA&M remediation commitments. • Translate security and compliance controls into practical engineering processes. • Build automation to reduce manual compliance work and improve operational evidence reliability. • Establish effective change, release, incident, reliability, compliance, and remediation processes within the first 12 months.

🎯 Requirements

• 8+ years of relevant experience across change management, release management, incident management, technical program management, service management, SRE, DevOps, platform engineering, or related disciplines. • Demonstrated experience leading or managing SRE, DevOps, or Platform Engineering teams, including hiring, coaching, and performance management. • Strong understanding of modern cloud operations, software delivery, infrastructure automation, and production reliability. • Experience establishing and operating change, release, and incident management processes in complex technical environments. • Proven ability to coordinate complex initiatives across engineering teams and stakeholders you do not directly manage. • Technical fluency sufficient to evaluate and challenge engineering impact assessments, deployment strategies, rollback plans, and root-cause analyses. • Ability to remain calm, decisive, and directive during active incidents and make sound decisions under pressure. • Strong written communication skills, particularly for incident communications, post-incident reports, operational documentation, and executive updates. • Ability to create scalable processes that provide appropriate control without unnecessarily slowing engineering teams. • Strong ownership, judgment, and comfort operating in a fast-moving and ambiguous environment. • Must be a U.S. Citizen and able to obtain and maintain a U.S. Government security clearance. • Prior incident command experience in a regulated, defense, government, or safety-relevant environment. • Experience operating cloud systems subject to U.S. Government authorization or compliance requirements. • Familiarity with POA&Ms, security authorization processes, configuration baselines, and audit evidence management. • Experience implementing GitOps-based change and release processes. • Knowledge of ITIL practices or equivalent hands-on experience developing effective service management processes. • Experience with tools such as Jira, PagerDuty, status pages, runbook platforms, and incident management systems. • Experience with Kubernetes, infrastructure as code, CI/CD platforms, observability systems, and modern cloud infrastructure.

🏖️ Benefits

• 100% Employer paid Health, Dental and Vision Insurance for you and your families • Life Insurance (Employer Paid) • Ability to participate in the companies 401k program (Matching) • Unlimited PTO policy with an enforced 2 week minimum • Equity Package • Work / Home Office Stipend • Global Entry • 16 Week Paid Parental Leave • Monthly Health and Wellness Stipend • Bonus