Hawkes Learning
Education • SaaS
Hawkes Learning is an innovative educational courseware platform that provides instructional content and mastery-based learning to enhance student success in college courses. The platform focuses on a mastery-based approach that offers in-depth and meaningful feedback, fostering a profound understanding of the curriculum and building student confidence. Designed with student-centered innovation, it offers a user-friendly experience that engages students with content presentation and assessment. For instructors, the platform allows easy customization of course materials by editing lessons, building tests, and analyzing detailed student reports. Based in Mt. Pleasant, SC, Hawkes Learning is dedicated to improving educational outcomes through its advanced educational tools.
51 - 200 employees
Founded 1978
📚 Education
☁️ SaaS
Customer Support Agent – Seasonal
Job not on LinkedIn
5 hours ago
Hawkes Learning
Education • SaaS
Hawkes Learning is an innovative educational courseware platform that provides instructional content and mastery-based learning to enhance student success in college courses. The platform focuses on a mastery-based approach that offers in-depth and meaningful feedback, fostering a profound understanding of the curriculum and building student confidence. Designed with student-centered innovation, it offers a user-friendly experience that engages students with content presentation and assessment. For instructors, the platform allows easy customization of course materials by editing lessons, building tests, and analyzing detailed student reports. Based in Mt. Pleasant, SC, Hawkes Learning is dedicated to improving educational outcomes through its advanced educational tools.
51 - 200 employees
Founded 1978
📚 Education
☁️ SaaS
📋 Description
• Provide excellent phone support to customers. • Customer follow-up with updates regarding their questions or requests. • Develop a strong understanding of the Hawkes Learning products and customer tools. • Work with other teams inside the company on projects.
🎯 Requirements
• Passionate about customer service and always having a friendly, polite, and positive attitude. • On time and available online for daily work shift. • Likes to explore new products and technologies. • Excellent verbal and written communication skills. • Able to explain complex information easily and concisely. • Enjoys problem solving and finding creative solutions to challenges. • Able to juggle multiple tasks at once. • Working knowledge of Microsoft and Apple operating systems and applications.
🏖️ Benefits
• Company issued laptop for the duration of the position • Equipment must be returned upon completion of the position
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