Program Manager, Marketplace Operations

🕒 August 25

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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HealthCare.com

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 $31.5M Series C on 2022-02

Healthcare • Consulting • Marketing

HealthCare. com is a privately-owned non-governmental website and subsidiary of Healthcare, Inc. The platform serves as a comprehensive resource for health insurance information, offering tools and resources to aid consumers in making informed healthcare decisions. With a broad range of products and services, HealthCare. com provides users with the option to enroll in insurance plans, save on prescription medications, and access a variety of healthcare-related advice and articles. It is trusted by over 5 million customers and aims to make healthcare decisions easier for individuals and families.

📋 Description

• Own the Marketplace Operations project portfolio from planning through execution and handoff • Manage multiple concurrent workstreams across Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams • Run the operating cadence for the portfolio and provide clear, executive ready status updates • Maintain a single source of truth for initiatives, owners, milestones, dependencies, decisions, and deadlines • Use data, dashboards, and SQL to independently validate project status • Identify cross functional dependencies and surface risks before they impact critical deadlines • Build alignment and hold owners accountable across teams you don’t directly manage • Maintain clear decision and change documentation across initiatives • Communicate risks early and bring options for moving forward • Transition completed initiatives to day to day business owners with clear ownership, monitoring, and follow through • Use AI agents, workflow automation, and other tools to make portfolio management smarter and more efficient • Work backward from Medicare AEP and ACA OEP deadlines, anticipating risks and dependencies

🎯 Requirements

• 4 to 8 years of experience managing complex, cross functional projects or programs in a metrics driven environment • Proven ability to manage multiple projects or workstreams simultaneously • Working SQL knowledge with the ability to write basic queries and independently verify data • Fluency with performance KPIs including CPA, conversion rate, ROAS, pacing, and margin • A track record of driving alignment and accountability across teams without direct authority • Strong executive communication skills with the ability to communicate clearly and concisely • The confidence to surface risks and deliver difficult news early, along with options for moving forward • A strong sense of ownership and the ability to identify what needs attention without waiting to be told

🏖️ Benefits

• Medical coverage with PPO and HSA plan options • Company funded HSA contributions from $2,000 to $4,000 annually • Dental and vision coverage • 401(k) with company match and eligibility from day one • Paid time off and company holidays • Paid parental and pregnancy disability leave • Company paid life and AD&D insurance • Employee Assistance Program (EAP) • Employee discounts on travel, entertainment, fitness, dining, and more