Training Specialist

🕒 September 3

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $61.7k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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HealthStream

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1990

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

HealthStream is a healthcare-focused SaaS company that provides workforce management and learning solutions to health systems, provider groups, and care organizations. Its hStream platform and suite of products (learning center, credentialing, scheduling, quality & compliance, resuscitation training and revenue cycle education) deliver content, continuing education, primary-source verification, analytics, and tools to improve competency, safety, regulatory compliance, and operational efficiency across the healthcare workforce. HealthStream serves thousands of healthcare customers and millions of clinicians with a content marketplace, reporting, and integration capabilities.

📋 Description

• Deliver engaging, product-focused virtual and onsite training to HealthStream customers and employees. • Design learner-centered training using adult learning principles and best practices. • Review and update training content to align with product releases, process changes, and learner needs. • Track training activity, attendance, and customer and internal feedback. • Maintain records of customer training activities to ensure service continuity. • Collaborate with Sales, Implementations, Customer Success, and other internal teams to align training with customer needs and timelines. • Conduct or participate in product demonstrations and assist sales teams as needed. • Assist with onboarding new training team members by sharing product knowledge, training processes, and facilitation best practices. • Adhere to HealthStream security policies, procedures, and assigned training. • Perform other duties and responsibilities as determined by the Manager.

🎯 Requirements

• Bachelor’s degree in nursing, education, instructional design, communications, business, biology, healthcare, or a related field preferred; equivalent combination of education and experience may be considered. • Registered Nurse preferred for roles supporting clinical solutions; other relevant clinical or healthcare experience may be considered. • Experience in software training, customer education, clinical education, instructional design, or a related training role. • Experience within the healthcare industry, including clinical education or staff development, is a plus. • Previous experience administering a Learning Management System (LMS) and using Salesforce or a similar CRM platform is a plus. • Working knowledge of adult learning theory and instructional design principles. • Must have or be willing to acquire a working knowledge of HealthStream platform and content products, from both the administrator and end-user levels. • Proficiency in Microsoft Office and Learning Management System (LMS) platforms. • Professional level verbal and written communication skills. • Outstanding presentation and facilitation skills across virtual, onsite, 1:1, and group training settings. • Working knowledge of Salesforce or a similar CRM platform to prepare for and document training engagements. • Instructional design skills, including development and maintenance of learning materials. • Technical acumen to support development of an in-depth understanding of assigned products/solutions. • Ability to analyze training needs and define effective learning solutions aligned with customer and organizational goals. • Ability to function independently and use critical thinking to plan, deliver, and continuously improve training programs. • Ability to interact and build relationships at various levels of customer and internal organizations. • Ability to present information effectively to individual learners and large groups across virtual, onsite, 1:1, and group settings. • Ability to collaborate cross-functionally to develop and maintain accurate, current training content. • Ability to coach and support onboarding and ongoing development of other training team members. • Ability to adapt to changes in product, process, or strategy in a fast-paced, innovative environment. • Willingness to learn HealthStream platforms and products and commit to ongoing learning. • Results-oriented, customer-centric mindset. • High degree of integrity and professionalism. • Travel 25-60%, staying overnight as needed.

🏖️ Benefits

• Mission-oriented work • Diverse and inclusive culture • Competitive Compensation & Bonuses • Comprehensive Insurance Plans • Mental and Physical Health Support • Work-from-home flexibility • Fitness Center Reimbursements • Streaming Good time off for volunteering • Wellness workshops • Buddy Program for new HealthStreamers • Collaborative work environment • Career growth opportunities • Continuous learning opportunities • Inspiring workspaces to collaborate and connect with other HealthStreamers • Free employee parking at our Resource Centers in Nashville and San Diego • Medical, Dental and Vision insurance • Paid Time Off • Parental Leave • 401k and Roth • Flexible Spending Account • Health Savings Account • Life Insurance • Short- and Long-Term Disability • Medical Bridge Insurance • Critical Illness Insurance • Accident Insurance • Identity Protection • Legal Protection • Pet Insurance • Employee Assistance Program • Fitness Reimbursement