National Account Manager

🕒 August 19

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

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Heroes

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🛒 Retail

📣 Marketing

📦 Logistics

💰 $50k Pre Seed Round - Deposit Heroes on 2024-06

Retail • Marketing • Logistics

Heroes is a fast-growing, multi-brand company that scales small and medium-sized consumer brands on global marketplaces using data-driven strategies, operational excellence, and creative marketing. It operates and supports flagship consumer brands (e. g. , Boba, Trunki, Snuggle Me Organic, Tutti Bambini), manages marketplace and e-commerce operations, supply chain, and marketing across multiple countries, and recruits for roles in commercial, finance, and operations.

📋 Description

• Manage and develop key national digital retail accounts • Build strong relationships with buyers and key customer stakeholders • Develop and deliver Joint Business Plans • Drive sales, margin and profitable account growth • Identify new listings, range expansion and distribution opportunities • Manage customer negotiations across pricing, promotions, listings and commercial opportunities • Develop and manage promotional plans and evaluate performance • Maximise online product visibility, presentation and conversion • Manage customer forecasts and proactively identify stock and availability risks • Support new product launches, range reviews and digital listings • Analyse sales, category and competitor performance to identify opportunities • Collaborate with Marketing, Product, Operations, Supply Chain, Finance and Customer Service • Provide clear commercial reporting and insight to the Head of Sales UK & Ireland • Travel regularly to customer meetings, Tutti Bambini Head Office, trade shows and company events across the UK

🎯 Requirements

• Proven National Account Management experience • Strong commercial understanding across sales, margin, promotions and profitability • Experience developing and delivering Joint Business Plans • Strong negotiation and influencing skills • Excellent retailer relationship management • Strong analytical, forecasting and reporting skills • Good understanding of e-commerce trading and online customer journeys • Excellent Excel and PowerPoint skills • Ability to quickly understand a business, customer portfolio and commercial priorities • Proactive, hands-on approach and confidence to take ownership from day one • Ability to work autonomously while collaborating effectively across the wider business • Experience with Argos, Boots or Wayfair would be advantageous • Experience within nursery, baby, furniture, premium consumer goods or e-commerce would be highly desirable

🏖️ Benefits

• Performance-related bonus • Laptop • Pension • Employee discount • Home-based working