Manager, Creative Operations

Job not on LinkedIn

🕒 June 12

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Hilton Grand Vacations

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1992

👥 B2C

💰 Post-IPO Debt on 2024-11

B2C • Travel • Hospitality

Hilton Grand Vacations is dedicated to delivering exceptional vacation experiences to guests around the world. With a focus on creating unforgettable moments, Hilton Grand Vacations offers access to beautiful vacation locations, allowing guests to reconnect with loved ones while enjoying their travels. The company emphasizes a vibrant work environment and is committed to professional development through internships and various career opportunities in hospitality and guest services.

📋 Description

• Manage multiple-fluid projects simultaneously and direct the day-to-day workflow of creative, account, and production teams, keeping track of granular details and ensuring projects move efficiently through all production phases. • Develop comprehensive project timelines, milestones, and daily to-do lists, constantly tracking progress to prevent missed deadlines. Proactively problem-solve to navigate schedule shifts, scope changes, and unexpected roadblocks. • Monitor the bandwidth and availability of designers, copywriters, and developers to avoid team burnout or overbooking. Contribute to annual planning, representing the team’s capacity and constraints. Efficiently source creative freelancers for work overflow. • Lead regular status meetings (e.g. daily stand-ups or weekly check-ins) to align teams and share project updates. • Serve as the central communication hub between account managers, project managers, and creative staff to clarify requirements and solve bottlenecks. Demonstrates strong diplomacy to manage competing demands from different department leads. • Maintain and ensure adherence by all to all core standard operating procedures. • Support and maintain processes and systems that lead to client and agency success. • Stay current and relevant on project, traffic, and resource management best practices. • Develop KPIs and prepare reports to measure progress and performance.

🎯 Requirements

• Three-five (3-5) years in creative operations and/or traffic management role with an in-depth understanding of the end-to-end creative and production processes. • Three-five (3-5) years with direct experience handling project scheduling, resource allocation, and team collaboration. • Experience in project management, encompassing small-scale projects to multi-tiered campaign projects involving multiple stakeholders and components • Experience working within a fast-paced agency (marketing/advertising) or a corporate creative services team. • Demonstrated expertise with project management software (preferably Workfront), digital analytics, and Microsoft Office, especially Excel. • A strong creative eye and the ability to be a brand steward • Strong presentation skills and ability to influence stakeholders • Bachelor's degree

🏖️ Benefits

• Recognition Programs and Rewards • Excellent health care options, including medical, dental, and vision • A people-first culture • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. • Perks at work: Employee Pricing platform • Employee Assistance Program that supports your physical and mental well-being. • Paid Vacation Time and Paid Sick Days • 401(k) program with company match • Tuition reimbursement programs • Numerous learning and advancement opportunities • And more!