Complex Sales Manager

🕒 August 25

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $60k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 0%

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Hilton

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1919

🏨 Hospitality

✈️ Travel

Hospitality • Travel

Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources — highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support — reflecting Hilton’s role as an international employer in the lodging and guest-services industry. Hilton’s core business centers on providing accommodations, guest experiences, and hospitality services worldwide.

📋 Description

• Support the Hilton Los Cabos and Conrad Punta Mita and report to the Complex Associate Director of Sales & Marketing • Solicit and manage new customer relationships and accounts, including Incentive, Domestic, and HWS Accounts • Maintain existing customer accounts • Represent both resorts in customer interactions concerning sales and operational questions and challenges • Negotiate customer contracts and third-party agency commission agreements for leads and group opportunities of 10 to 50 peak rooms • Solicit and manage third-party and HWS leads to grow each hotel's market segment • Prepare reports on group sales operations, including annual and monthly forecasts, Lead Management System reports, Account Production Reports, and meetings • Conduct verbal sales presentations to prospective clients • Travel for client development, trainings, trade shows, FAM trips, and retail travel agencies • Participate in organizations as recommended by management and the Complex Associate Director of Sales & Marketing • Partner with Revenue Management, Marketing, Group Sales, e-Commerce, and Operations on property strategies • Develop and implement business plans for top accounts focused on inbound business to the Mexican Market • Solicit and develop new accounts for Hilton Los Cabos and Conrad Punta de Mita • Identify business opportunities within and outside assigned segments • Input and retrieve computer-system information for file maintenance, correspondence, forecasts, and marketing budgets

🎯 Requirements

• Four (4) years of professional experience • Two (2) years of hotel group sales experience • Recent work experience with the Incentive or Corporate market segments • Knowledge of the travel industry, current market trends, and economic factors • Experience developing and delivering sales presentations • Experience in writing and supervising operational budgets • Up to 30% international travel required • Luxury resort background would be useful • Experience with or understanding of Delphi or other major hospitality sales platforms would be useful • Spanish language proficiency would be useful

🏖️ Benefits

• 110 nights of discounted travel, with room rates as low as $40/night through the Go Hilton travel program • Employee stock purchase program (ESPP) with a 15% discount on Hilton shares • Paid parental leave for eligible Team Members, including partners and adoptive parents • Personalized caregiving concierge services • Crisis Concierge support • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members • Generous paid time off (PTO) • Health and welfare benefits, including health plans, dental coverage, and vision coverage • Retirement plans • Hilton Sales Incentive Plan (SIP), subject to plan terms and conditions