Director, Technology Communications

🕒 October 15

🇺🇸 United States – Remote

💵 $190k - $230k / year

⏰ Full Time

🔴 Lead

🗣️ Communications

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hims & hers

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💼 Consulting

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Healthcare • Consulting • Marketing

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

📋 Description

• Lead communications strategy for technology and AI in partnership with the broader communications team • Drive communications for major technological product launches, including positioning, media strategy, and launch plans • Partner with Engineering, Product, Data Science, AI, and Security leaders on strategies grounded in technical realities and priorities • Translate complex technical work, including AI models and platform infrastructure, into clear narratives for investors, consumers, media, and industry audiences • Build and manage relationships with technology, business, and trade media, industry analysts, and influencers • Develop ongoing campaigns to grow Hims & Hers’ reputation as a technology innovator • Advise the Chief Technology Officer and Chief Product Officer on high-profile moments, media opportunities, speaking engagements, and complex communications decisions • Partner with Internal Communications on technology-focused employee moments, narratives, and initiatives • Partner with Corporate, Product, and Policy Communications on issues and reputation management, particularly around AI and health • Use data and media insights to evaluate performance and refine communications strategy • Report to the VP of Corporate Communications • Collaborate with Engineering, Product, Data Science, AI, Security, Investor Relations, Policy, Marketing, and global Product Communications teams

🎯 Requirements

• 10+ years of experience in communications, with direct experience in technology, product, and corporate communications, ideally with experience at a public company • Track record leading communications for major product launches, technical announcements, or other high-profile moments • Deep knowledge of the technology and AI media landscape, with strong relationships across relevant trade, business, and consumer technology press • Experience partnering with engineering, product, data science, and technical stakeholders to translate complex work into clear communications • Experience communicating where technology, regulation, or reputational risk shapes company communications, particularly around AI, data, or privacy • Experience developing narratives that make complex products, technologies, or issues clear, relevant, and compelling to different audiences • Ability to see the big-picture narrative while adapting messaging for specific announcements, audiences, or moments • Experience advising senior leaders and influencing cross-functional partners across Engineering, Product, Policy, Marketing, and other teams • Excellent writing and storytelling skills • Ability to operate with speed and sound judgment as priorities shift quickly • Data-driven approach to communications, including defining success and using insights to improve strategy and execution • Genuine curiosity about and fluency in emerging technology and AI • Willingness to travel as needed

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO • Company holidays • Quarterly mental health days • Comprehensive medical, dental & vision benefits • Parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Flexible/remote work approach • Reasonable accommodations for qualified individuals with disabilities and disabled veterans

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