
501 - 1000 employees
💼 Consulting
🏥 Healthcare
🏭 Manufacturing
Consulting • Healthcare • Manufacturing
Hitachi Solutions America is a global cloud-services and systems integrator that specializes in empowering customers through Microsoft solutions and services. The company focuses on advisory services, application innovation, artificial intelligence, business applications, cloud platforms, data and analytics, managed services, and security and governance. With a strong emphasis on industry-specific solutions, it caters to sectors such as construction, retail, energy, financial services, healthcare, insurance, manufacturing, and more. Hitachi Solutions America aims to connect business value to technology through a human-centered experience and is recognized for its expertise in low-code application development and intelligent automation. It is a 100% Microsoft platform-focused organization, earning numerous cloud solution designations and specializations, which demonstrates its deep understanding of industry challenges and outcomes.
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501 - 1000 employees
💼 Consulting
🏥 Healthcare
🏭 Manufacturing
Consulting • Healthcare • Manufacturing
Hitachi Solutions America is a global cloud-services and systems integrator that specializes in empowering customers through Microsoft solutions and services. The company focuses on advisory services, application innovation, artificial intelligence, business applications, cloud platforms, data and analytics, managed services, and security and governance. With a strong emphasis on industry-specific solutions, it caters to sectors such as construction, retail, energy, financial services, healthcare, insurance, manufacturing, and more. Hitachi Solutions America aims to connect business value to technology through a human-centered experience and is recognized for its expertise in low-code application development and intelligent automation. It is a 100% Microsoft platform-focused organization, earning numerous cloud solution designations and specializations, which demonstrates its deep understanding of industry challenges and outcomes.
• Gather, analyse, document, and validate requirements for business processes, systems, and applications • Understand business challenges, identify improvement opportunities, and propose effective solutions • Collaborate with stakeholders to elicit, document, and validate business processes and requirements • Conduct interviews, workshops, and meetings to analyse business needs and pain points • Use surveys, data analysis, and process modelling to identify process improvement opportunities • Lead, analyse, identify, design, prioritise, and implement process and business changes • Create and maintain business requirements, user stories, use cases, and functional specifications • Analyse and interpret data, identify trends, and define success measures and metrics • Provide input on proposed solutions and collaborate with project managers, product owners, and SMEs • Apply user research skills and design principles to support intuitive user interfaces • Manage requirements and user stories through the project lifecycle in Azure DevOps, including backlogs • Define test cases and scenarios; support business process testing, usability evaluation, and UAT • Assess efficiency, usability, and impact of business processes and end-to-end services • Apply agile methods for iterative and rapid delivery where applicable • Stay current with industry trends, best practices, and emerging technologies • Analyse organisational strategy and landscape to support future-state architecture and operating models
• 5 plus years of relevant work experience in Business Analyst role • Strong analytical and problem solving skills • Excellent communication and stakeholder management skills • Proficiency in business analysis tools and documentation software • Understanding and experience of working on Government projects following Service Standard • Understanding and experience of project methodologies (Agile, Scrum) and Waterfall • Business process and re-design experience • Strong leadership abilities as role model, partner and mentor to project teams and clients • Results-focused with strong business acumen combined with analytical and structured thinking • Consulting skills, including team facilitation, conflict management, and business case development • Ability to work in a high pressure, rapidly changing environment whilst dealing with ambiguity and diverse opinions
• Competitive compensation packages (incl. bonuses) • Pension and benefits plans • Work/Life balance • Home working arrangement • Career development programme • Mentoring and training plans
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