HitPay
HitPay is a one-stop payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers, we help thousands of merchants bring their business dreams to life. HitPay is backed by Tiger Global, Global Founders Capital, Y Combinator, HOF Capital, and angel investors.
11 - 50 employees
Account Manager
Job not on LinkedIn
October 21
HitPay
HitPay is a one-stop payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers, we help thousands of merchants bring their business dreams to life. HitPay is backed by Tiger Global, Global Founders Capital, Y Combinator, HOF Capital, and angel investors.
11 - 50 employees
📋 Description
• Manage a portfolio of active merchants and act as their key point of contact. • Identify opportunities to upsell and cross-sell additional HitPay products and features. • Conduct periodic business reviews to improve merchant engagement and retention. • Collaborate with Product and Marketing teams to align new features and campaigns with merchant needs. • Analyze merchant transaction data to uncover growth opportunities. • Share success stories and feedback to inform HitPay’s merchant engagement strategy. • Meet quarterly revenue and upsell targets.
🎯 Requirements
• 3–5 years of experience in account management, customer success, or sales within payments, fintech, or SaaS. • Proven track record of driving revenue expansion through upsell and cross-sell. • Strong understanding of merchant operations and payment ecosystems. • Excellent relationship-building and communication skills. • Analytical mindset with experience using CRM tools (e.g., HubSpot, Salesforce). • Proactive, goal-oriented, and able to thrive in a fast-growing environment.
🏖️ Benefits
• Competitive compensation • Growth opportunities • Collaborative regional culture
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