Insurance Follow-Up Representative

Job not on LinkedIn

🕒 July 25

🏈 Alabama, Florida, +10 more states – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

🚫👨‍🎓 No degree required

👻 Ghost score 26%

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Logo of Hollis Cobb Associates

Hollis Cobb Associates

501 - 1000 employees

Founded 1977

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Hollis Cobb Associates is a revenue cycle management and healthcare services company that partners with hospitals and healthcare providers to optimize billing, collections, and patient access processes. They combine hands-on services—front-end patient access, pre-authorization support, accounts receivable management, denials resolution, and bad-debt collections—with software products (fae for financial assistance and passage for automated pre-authorization) to streamline workflows, reduce denials, and improve cash recovery. Hollis Cobb positions itself as a B2B provider using technology and experienced staff to increase efficiency and patient satisfaction for clients nationwide.

📋 Description

• Research and update commercial and government insurance information in various databases with current benefit status for each patient • Verify patient insurance coverage • Submit claims to private and government-sponsored insurance companies • Follow up on pending claims and work denials for all payers • Query information on remote Medicare software • Learn new systems and process solutions to ensure proper assignment and workflow • Contact insurance companies, payers, or patients to gather information for appeal processing • Remain compliant with company policies, processes, legal guidelines, HIPAA, and state and federal regulations • Enter and update benefit information accurately in various databases • Adhere to departmental and client production standards • Handle medical records accurately and confidentially • Perform other duties assigned by the manager

🎯 Requirements

• High school diploma or equivalent required • 2 or more years of experience in medical billing required • Experience working with both government and commercial payers required • 2 or more years of experience within the medical industry preferred • Knowledge of insurance terminology and processes • Intermediate to advanced computer proficiency with Microsoft Word and Excel • Experience navigating insurance portals for online benefit review • Medical system platform experience with STAR, EPIC, etc. • Ability to multitask in a fast-paced environment • Excellent verbal, written, and communication skills • Strong analytical and problem-solving skills • High attention to detail • Ability to read and understand information in various formats and from various sources • Ability to type a minimum of 25 wpm • Ability to work on a computer for the scheduled shift and use multiple screens and systems simultaneously • Required to be on camera 100% of the time during the scheduled shift • Preferred bilingual ability • Preferred Bachelor's degree or better • Preferred ACPAR Billing or CPAR certification

🏖️ Benefits

• Work from Home office environment • Webcam provided • Ongoing feedback and coaching aimed at improving performance • Reasonable accommodations may be made for individuals with disabilities • Compensation and benefits information provided for residents of Illinois, Maryland, Massachusetts, and New Jersey

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