Insurance Follow-Up Representative

🕒 July 25

🏈 Alabama, Florida, +11 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

🚫👨‍🎓 No degree required

👻 Ghost score 62%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hollis Cobb Associates

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1977

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Hollis Cobb Associates is a revenue cycle management and healthcare services company that partners with hospitals and healthcare providers to optimize billing, collections, and patient access processes. They combine hands-on services—front-end patient access, pre-authorization support, accounts receivable management, denials resolution, and bad-debt collections—with software products (fae for financial assistance and passage for automated pre-authorization) to streamline workflows, reduce denials, and improve cash recovery. Hollis Cobb positions itself as a B2B provider using technology and experienced staff to increase efficiency and patient satisfaction for clients nationwide.

📋 Description

• Research and update commercial and government insurance information in databases with current benefit status for each patient • Obtain information electronically or through direct communication with insurance companies • Verify patient insurance coverage • Submit claims to private and government-sponsored insurance companies • Follow up on pending claims and work denials for all payers • Query information on remote Medicare software • Learn new systems and process solutions to ensure proper assignment and workflow • Contact insurance companies, payers, or patients to gather information for appeal processing • Remain compliant with company policies, processes, legal guidelines, HIPAA, and state and federal regulations • Enter and update benefit information accurately in databases • Adhere to departmental and client production standards • Handle medical records accurately and confidentially • Perform other duties assigned by the manager

🎯 Requirements

• A high school diploma or equivalent is required • 2 or more years of experience in medical billing required • Experience working with both government and commercial payers required • 2 or more years of experience within the medical industry is preferred • Knowledge of insurance terminology and processes • Intermediate to advanced proficiency in Microsoft Word and Excel • Knowledge and skill navigating insurance portals for online benefit review • Medical system platform experience with STAR, EPIC, etc. • Ability to multi-task in a fast-paced environment • Strong analytical/problem-solving skills • High attention to detail • Ability to read and understand information in different formats and from different sources • Minimum typing speed of 25 wpm • Ability to work on a computer for the scheduled shift and utilize multiple screens and systems simultaneously • Must be on camera 100% of the time during the scheduled shift • Bilingual skills preferred

🏖️ Benefits

• Remote work / Work from Home office environment • Webcam provided • Work-from-home office environment • Temperature-controlled office environment • Reasonable accommodations for individuals with disabilities