Engineer II – Application Support

🕒 June 19

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $87.5k - $124.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Holman

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

🏭 Manufacturing

Insurance • Consulting • Manufacturing

Holman is a company that provides a unique set of complementary services related to the automotive industry. They specialize in fleet management, upfitting, vehicle sales, parts and logistics, and insurance solutions. Holman also engages in growth ventures that invest in the future of mobility, listening to customer needs and creating tailored solutions.

📋 Description

• Supports application software and performs upgrades following established procedures • Provisions user and administrator access for applications and systems • Installs application patches in accordance with standard processes • Troubleshoots and resolves technical issues across systems and applications • Partners with vendors, developers, and infrastructure teams to ensure timely issue resolution • Maintains system/application documentation and operational procedures • Monitors application availability, capacity, and performance against established metrics • Reviews system alerts for accuracy and takes corrective action as needed • Provides troubleshooting and end-user support for business teams using applications/systems • Manages the promotion of code and changes across Dev, QA, and Production environments • Tests developer-submitted changes and coordinates business acceptance testing and approvals • Supports disaster recovery (DR) planning and testing for assigned applications/systems • Develops system standards, procedures, and support documentation for both technical teams and end users • Partners with development teams to test and approve application enhancements and modifications • Utilizes out-of-the-box tools and modules to support business needs and requests • Trains and mentors team members • Conducts system tuning and capacity planning, recommending performance improvements • Leads planning efforts for new implementations, upgrades, and enhancements • Evaluates new tools/modules and provides recommendations • Collaborates with development teams to define application strategies and direction • Completes additional duties and special projects as assigned

🎯 Requirements

• Bachelor Degree in Computer Science or related field is preferred • 5+ years’ experience supporting IT Systems/Applications • Experience with Hyland Onbase and OpenText Scanning

🏖️ Benefits

• Health Insurance • Vision Insurance • Dental Insurance • Life and Disability Insurance • Flexible Spending and Health Savings Accounts • Employee Assistance Program • 401(k) plan with Company Match • Paid Time Off (PTO) • Paid Holidays, Bereavement, and Jury Duty • Paid Pregnancy/Parental leave • Paid Military Leave • Tuition Reimbursement