Area Installation Specialist, Interiors

🕒 August 5

🏄 California – Remote

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💵 $25 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of The Home Depot

The Home Depot

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Assist with the customer experience throughout the installation job life cycle • Perform technical measures, assess pre-existing conditions, and perform product affirmations • Conduct Job Site Inspections to review work quality and ensure industry construction standards are followed • Conduct service provider badging checks • Meet with customers to ensure the installation experience meets The Home Depot standards • Communicate regularly with customers and resolve open questions, job changes, complaints, and in-process issues • Resolve scope-of-work changes, add-labor items, material needs, open services, and Care Tickets • Manage all jobs within the assigned area and product category • Document job scope changes and manage timely closure of open services • Initiate change-of-scope requests to improve job life-cycle timelines • Use reporting and related systems to support customer experience and installation accuracy • Report to the District Installation Manager

🎯 Requirements

• Must be eighteen years of age or older • Must be legally permitted to work in the United States • Must pass pre-employment test if applicable • Bachelor's degree or equivalent degree in a related field, or equivalent experience • Minimum 5 years of work experience • Construction or home improvement industry experience preferred • Prior experience managing residential home improvement installation projects preferred • Strong time management and organizational skills • Strong negotiating skills • Strong business acumen • Problem-solving and multitasking skills • Collaborative leadership skills focused on partnerships • Must be able to perform intermittent continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment • Must tolerate regular exposure to dust, fumes, or odors

🏖️ Benefits

• Typically requires overnight travel less than 10% of the time • Full-time employment • Opportunity to work virtually across California

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