Field Director – Services

🕒 September 21

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $130k - $160k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Oversee and direct District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers across a multi-district geographical services area • Focus on pipeline, conversion, customer service, and provider management to achieve profitability and deliver an excellent installation experience • Lead and develop high-performing field associates • Communicate the strategic vision of Home Services • Ensure associate safety and compliance with regulations and requirements • Meet or exceed targets for assigned sales plans • Collaborate with RVPs, regional support teams, and DMs to ensure field connectivity • Handle escalated customer issues with field leadership • Develop and reinforce selling and operational skills through education, coaching, mentorship, and motivation • Analyze sales, financial, and operational metrics across the assigned services area • Identify opportunities and implement improvement game plans • Execute Home Services strategy to deliver growth, profitability, and enhanced customer experience • Optimize diverse talent and oversee talent decisions and retention strategies • Typically report to the Senior Director Services and manage 6 direct reports • Travel overnight more than 50% of the time

🎯 Requirements

• Must be eighteen years of age or older • Must be legally permitted to work in the United States • Demonstrated proficiency in predictive modeling, data mining and data analysis • Ability to draw accurate conclusions from financial documentation • Excellent written and verbal communication skills • Relevant professional experience in Home Services, Sales Operations, Sales Enablement, or Sales Training • Experience in a retail environment, home improvement industry or general construction industry • 5+ years of relevant professional work experience • People management experience with multi-unit or geographically dispersed teams • Proven ability to drive strategy and change management through input, delivery, and implementation of initiatives • Experience adopting new technologies and applying them to business applications • Experience evaluating and establishing strategies for multiple locations • Strong communication and interpersonal skills • Strong business and financial acumen • Bachelor's degree or equivalent degree in a related field • Minimum 5 years of work experience