Senior Process Design Specialist

Job not on LinkedIn

🕒 September 10

🦌 Connecticut, New Jersey, +2 more states – Remote

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote

💵 $97.8k - $133.5k / year

⏰ Full Time

🟠 Senior

✍️ Designer

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Horizon Connect @ Wall BCBSNJ

WebsiteLinkedInAll Job Openings

2 - 10 employees

⚕️ Healthcare Insurance

🏥 Healthcare

Healthcare Insurance • Healthcare

Horizon Connect @ Wall BCBSNJ is a LinkedIn presence or local program/office associated with Horizon Blue Cross Blue Shield of New Jersey (BCBSNJ). Based on the name and context, it appears to be connected to Horizon BCBSNJ’s health insurance operations and local outreach or member/provider engagement in the Wall, NJ area. Publicly available information provided is limited and mostly LinkedIn site chrome rather than a company profile, so this description is conservative and based on the affiliation indicated by the name.

📋 Description

• Conduct data collection and analyses to support process improvement programs and projects • Lead complex process improvement initiatives and projects supporting business division goals • Draft and review project deliverables, value-stream maps, and statistical analyses • Supervise business process analysts in a project team environment • Develop business cases using ROI models aligned with departmental goals • Interact with process and subject matter experts to develop solutions that improve productivity, efficiency, process performance, and customer experience • Report and communicate process improvement results to divisions • Influence business partners and small teams without direct authority • Act as a change agent and coach to instill and sustain changes • Assess change readiness and prepare stakeholder change plans • Direct analyses performed by process improvement analysts • Apply Lean, DMAIC, and Design for Six Sigma methodologies • Identify and manage project risks and issues • Prepare project plans, track performance, and ensure timely completion and deliverables • Develop practical solutions for complex business problems • Coach and mentor Lean and Green Belt candidates toward certification • Develop internal and external content for leadership presentations • Ensure deployment of common solutions across divisions and businesses • Identify and present new project opportunities to leadership • Develop and share process improvement best practices • Partner with Finance and Business to develop and track project metrics • Develop control plans and monitor key performance and improvement metrics • Deliver operational improvement and financial benefits to meet annual targets • Participate in BPI organization-building activities and promote the BPI brand • Serve as a mentor to business staff pursuing Green Lean and Green Belt certifications • Occasional travel may be required to alternate Horizon sites

🎯 Requirements

• High School Diploma/GED required • Bachelor degree preferred or relevant experience in lieu of degree • Requires a minimum of 5 years business process improvement or process redesign experience • Lean Six Sigma Green-level certification from an industry recognized academic or quality institution (e.g. Universities, American Society for Quality) • Commitment to achieve Horizon Black Belt certification within two years of hire • Healthcare industry experience preferred • Experience in a multi-divisional corporate environment desired • Understanding of change management challenges related to process improvement • Proven project management and process improvement skills including strong knowledge of lean and Six Sigma methodologies • Experienced with Minitab and/or other statistical software • Must be proficient in MS Office products (Word, Excel, PowerPoint, Visio) • Ability to lead the work of others • Strong verbal/written communication skills, both verbal and in written • Strong presentation and facilitation skills • Demonstrated ability to create strong working relationships with others • Ability to gather, synthesize and analyze data and draw logical conclusions • Strong project management experience • Well organized and results-driven individual • Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware

🏖️ Benefits

• Comprehensive health benefits (Medical/Dental/Vision) • Retirement Plans • Generous PTO • Incentive Plans • Wellness Programs • Paid Volunteer Time Off • Tuition Reimbursement