Operational Excellence Program Manager

Job not on LinkedIn

🕒 September 4

🇺🇸 United States – Remote

💵 $83.5k - $115.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hotel Engine

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

💰 $65M Series B on 2021-12

Hospitality • Logistics • eCommerce

Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.

📋 Description

• Lead Client Operations Operational Excellence projects to reduce waste, increase efficiency, and improve business processes • Develop cross-functional relationships that drive collaboration and alignment • Evolve processes using stakeholder input, data, and business strategy • Mentor others on continuous improvement tools and principles • Foster structured problem-solving, data-driven decision-making, and clear communication • Discover and execute process-improvement layers with a clear optimization vision • Deliver presentations and training sessions on process-improvement principles and project updates for all management levels • Incorporate customer and frontline agent feedback into problem framing and solution design • Ensure initiatives improve operational and customer-experience outcomes

🎯 Requirements

• 8+ years in Operational Excellence, process improvement, or a similar role • Lean Six Sigma Green Belt certification required; Black Belt preferred • Strong data management skills • Proficiency in SQL, Looker, and Excel • Proven track record leading concurrent end-to-end projects • Experience delivering measurable operational improvements • Ability to translate complex ideas into actionable strategies for diverse audiences • Strong stakeholder management ability • Team motivation skills • Ability to adapt and prioritize based on business strategy • Regular use of 3 to 5 continuous improvement practices or tools

🏖️ Benefits

• Equity for all employees • Competitive base pay tied to role and experience • Some roles are eligible for annual bonuses or commissions • Hybrid-hub model with office-based or fully remote environments depending on role • Benefits available; details provided at engine.com/culture