Virtual Transformation Consultant

đź•’ September 4

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’Ľ Consultant

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Logo of Houston Methodist

Houston Methodist

10,000+ employees

🏥 Healthcare

📚 Education

Healthcare • Education

Houston Methodist is an integrated health system based in Houston, TX. It operates multiple hospitals (including Houston Methodist Hospital, Sugar Land, The Woodlands, West, Cypress, Willowbrook, Baytown, Clear Lake, Continuing Care), a physician organization and primary care group, an academic institute, research and education programs, and international patient services. The organization runs extensive hiring and training programs for clinicians and staff, offers specialty and primary care services, and supports community and research initiatives.

đź“‹ Description

• Plan, direct, and coordinate enterprise-scale and complex projects and initiatives involving revenue cycle, hospital and clinic operations, information technology, and business strategy • Execute project plans using project management best practices • Ensure project goals, metrics, ROI targets, compliance, and governance requirements are achieved • Identify opportunities for process improvement and cost savings across the Houston Methodist system • Drive change management by communicating project information, timelines, objectives, and expectations to stakeholders • Lead, coach, and motivate project team members, including leadership and frontline staff • Validate work plans, responsibilities, scope of authority, staffing requirements, and resource allocation • Plan and organize project life cycles for small and medium-sized projects • Shadow and round in assigned areas or projects to gather information about people, processes, and priorities • Prepare reports for management, clients, and other stakeholders • Coordinate with Internal Audit and Business Practices to ensure regulatory compliance and develop risk mitigation plans • Maintain Internal Consulting team standards and departmental processes • Develop methodology to ensure compliance with regulations and policies • Drive project performance toward financial and process improvement outcomes, including ROI and project KPIs • Identify optimization opportunities with positive financial impact • Support Senior Strategy Consultant and leadership with improvement initiatives and system standardization of business and operational processes

🎯 Requirements

• Bachelor's degree in business, nursing or related field required • MHA, MBA, MSN or related degree preferred • Five years' experience implementing and supporting complex medium- to enterprise-scale projects, preferably in a healthcare environment • Three years' experience with a master's degree • PMP certification preferred • Proficiency in speaking, reading, and writing English • Extraordinary communication, organizational and leadership skills • Extensive experience in grievance management, mediation and conflict negotiation, and crisis intervention • Ability to solve complex patient relations issues independently • Critical thinking, problem-solving, and mature judgment • Knowledge of medical ethics and legal issues, including Advance Directives, Ethics Committee, Patient Bills of Rights, federal and state law, and Joint Commission standards • Ability to use measurement tools, integrate data, and prepare meaningful reports • Intermediate to advanced knowledge of medical terminology • Basic to intermediate computer competency, including Microsoft Office Suite and healthcare information systems • Ability to travel within and outside the Houston Metropolitan area • Ability to participate in on-call coverage during emergencies

🏖️ Benefits

• Remote or hybrid work arrangement • Business professional work attire • On-call pay/eligibility implied by emergency on-call requirement

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