HR Ways - Hiring Tech Talent
HR Tech • Recruitment • SaaS
HR Ways is a trusted technical recruitment agency specializing in hiring tech talent across various regions, including Dubai, Saudi Arabia, and India. The company focuses on providing a comprehensive range of HR outsourcing services, including recruitment, payroll, background checks, and staff augmentation. With a deep understanding of the tech industry, HR Ways partners with over 300 tech companies globally to help them build top-tier technology teams, ensuring the right fit for each organization. Their expertise and commitment to quality have made them a preferred choice for employers looking to streamline their hiring processes and boost productivity.
11 - 50 employees
Founded 2017
👥 HR Tech
🎯 Recruiter
☁️ SaaS
Senior Technical Writer
Job not on LinkedIn
September 10
HR Ways - Hiring Tech Talent
HR Tech • Recruitment • SaaS
HR Ways is a trusted technical recruitment agency specializing in hiring tech talent across various regions, including Dubai, Saudi Arabia, and India. The company focuses on providing a comprehensive range of HR outsourcing services, including recruitment, payroll, background checks, and staff augmentation. With a deep understanding of the tech industry, HR Ways partners with over 300 tech companies globally to help them build top-tier technology teams, ensuring the right fit for each organization. Their expertise and commitment to quality have made them a preferred choice for employers looking to streamline their hiring processes and boost productivity.
11 - 50 employees
Founded 2017
👥 HR Tech
🎯 Recruiter
☁️ SaaS
📋 Description
• As our first Technical Writer, you will own the creation and maintenance of our product documentation and knowledge base. You will work closely with Product, Support, and Implementation teams to translate complex technical concepts into clear, user-friendly content, ensuring our documentation is always accurate, complete, and up to date. You will help define documentation standards, improve workflows, and build a knowledge base that supports both our team and our clients. • Key Responsibilities • Author High-Quality and Accurate Documentation • Write clear, concise, and user-friendly content for product manuals and knowledge base articles. Translate complex technical concepts into plain language. Ensure all documentation is accurate, consistent and error-free. • Manage and Evolve the Knowledge Base • Own the full documentation lifecycle, from planning to publishing. Identify and close knowledge gaps to support product releases and users. Align documentation delivery with release timelines and priorities. Use feedback and metrics to improve content quality and coverage. • Act as a Bridge Between Experts and Users • Collaborate with Product, Support, and Implementation teams to gather information. Advocate for customers by ensuring docs address real-world use cases. Share updates and collect feedback from internal stakeholders.
🎯 Requirements
• Bachelors degree in English, Communications, Computer Science, or a related field. • 3+ years of experience in technical writing, preferably in software or SaaS environments . • Skilled in structured authoring, following Microsoft Manual of Style and Minimalism. • Exceptional written and verbal communication skills in English. • Self-starter comfortable working independently and managing multiple projects in parallel.
🏖️ Benefits
• OPD Leaves • Tax-free salary • Timings : Flexible (4 - 6 in morning hours overlap at Canadian hours) Rest Flexible timings
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