Account Manager – EMEA

October 20

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Veriff

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Security • Compliance • Finance

Veriff is a company that specializes in identity verification services. They provide technology to help businesses verify the identities of their users online, ensuring compliance, security, and trust. Their services are essential for industries where secure and reliable user identification is needed, such as finance, banking, and online marketplaces. Veriff's innovative solutions help prevent fraud and enhance user experience through seamless identity verification processes.

501 - 1000 employees

Founded 2015

🔐 Security

📋 Compliance

💸 Finance

💰 $100M Series C on 2022-01

📋 Description

• Managing a portfolio of accounts primarily based in EMEA • Build and strengthen executive and operational relationships within customer organizations. • Ensure growth in customer product utilization, adoption, and retention. • Identify opportunities for cross-sell and upsell, consistently achieving or exceeding revenue targets • Serve as the primary point of contact for customer stakeholders, from developers to executives. • Ensure the timely, successful delivery of Veriff services across all stages of the customer journey. • Proactively resolve escalations, manage issues transparently, and maintain customer trust. • Provide clear, data-driven updates to internal and external stakeholders. • Partner closely with Sales, Solutions Engineers, Product and support teams to close the feedback loop and influence product development • Representing Veriff to our customers

🎯 Requirements

• 5+ years in consultative sales and/or Account Management/Customer Success/Technical Account management • Training in a structured sales methodology (e.g., Winning by Design, MEDDIC, Challenger) and can apply it to drive customer value • An analytical and data driven approach to your work • Curiosity and are eager to develop technical knowledge to support your customers independently • A customer-centric mindset with strong attention to detail in every interaction and deliverable • Worked in a global company that operates in various time zones • A love of working independently with lots of freedom

🏖️ Benefits

• Extra recharge days per year on top of your annual vacation days • Stock options that ensure you share in our success • Extensive, medical, dental, and vision insurance to ensure you're feeling great physically and mentally • Learning and Development and Health & Sports budgets that you are free to tailor to your own needs • Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary