Care Manager – Telephonic Behavioral Health

🕒 November 4

💵 $59.3k - $80.9k / year

⏰ Full Time

🟢 Junior

👔 Manager

Where this job comes from

Posted on Humana's careers page ↗Humana's careers page, not through a job board

First seen by Remote Rocketship November 4

Still open on Humana's site. Checked 1 hour ago.

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Assess and evaluate members' needs in a telephonic environment • Guide members and families toward resources appropriate for their care and wellbeing • Manage members' physical, environmental, and psychosocial health issues • Resolve barriers that hinder care • Monitor patient care through assessments and evaluations to ensure progress toward desired outcomes • Create member care plans as needed • Support the Transition of Care (TOC) program and continuity of care between settings • Assist with HEDIS completion follow-up visits after facility discharge for TOC • Conduct field visits based on member needs and program requirements • Collaborate with staff, providers, members, and families through occasional travel and face-to-face meetings • Report to the Manager, Care Management

🎯 Requirements

• Must live in the state of South Carolina • Must have an active South Carolina license as an LPC, LISW-CP, or LISW-AP • 1 or more years of related work experience • Bachelor's or master's degree in a behavioral-health field preferred • 1 year of managed care experience preferred • Transition of care (TOC) experience for Physical Health and/or Behavioral Health preferred • 1 year of Inpatient Behavioral Health or Case Management experience in a hospital setting preferred • CCM certification preferred • Experience working with the Medicaid population preferred • Knowledge of community health and social service agencies and additional community resources preferred • Minimum download speed of 25 Mbps and upload speed of 10 Mbps • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Occasional travel to Humana offices for training or meetings

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