Lead Product Manager – Adobe, Web Integrations

🕒 September 21

🇺🇸 United States – Remote

💵 $126.3k - $173.7k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Own and manage the product backlog for assigned H.com or myH platform capabilities • Translate enterprise strategy, regulatory requirements, and business needs into product requirements, user stories, and acceptance criteria • Partner with business, engineering, architecture, and delivery teams to plan, execute, and release platform enhancements • Balance near-term needs with platform scalability, maintainability, and compliance • Lead development of consent capture, preference updates, suppression logic, policy enforcement, and downstream activation capabilities • Drive platform integration with authenticated and unauthenticated web channels to the Adobe Platform • Ensure data models, APIs, and workflows follow enterprise standards and regulatory guidance • Validate Adobe functionality for omnichannel use cases across web, mobile, CRM, contact center, and third-party integrations • Identify dependencies, risks, and tradeoffs and escalate decisions as needed • Partner with myH, H.com, Next Best Action, Marketing, Digital, CRM, Customer Service, Legal, Privacy, and Compliance teams • Support platform onboarding and adoption through enablement, documentation, and partnership • Collaborate with data, identity, and analytics teams on consent and preference data • Serve as a day-to-day product escalation point • Advocate for intuitive, transparent, customer-centric experiences • Incorporate customer, compliance, and operational feedback into product iteration • Track and report KPIs including consent capture, preference usage, data quality, error rates, and activation success • Identify opportunities to reduce operational friction, manual processes, and compliance risk • Monitor platform performance and integration health and drive corrective actions

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Computer Science, or related field • 5+ years of product management experience • Hands-on experience with Adobe Experience Platform, including Real-Time CDP and Journey Optimizer including Offers • Strong understanding of customer data architecture, identity resolution, and personalization strategies • Understanding of Web channels architecture and API integrations with external products • Proven ability to lead cross-functional teams and manage complex product initiatives • Experience with JIRA or ADO for business requirements and end user story traceability • Excellent communication, analytical, and stakeholder management skills • Only candidates with Citizenship or Lawful Permanent Residency in the U.S. will be considered • Ability to work Eastern Standard Time business hours • Home internet with at least 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Wellness and smart healthcare decision support • Remote work • Occasional travel to Humana offices for training or meetings