Senior Product Owner/Manager, Next Best Action Configuration

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $104k - $143k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Coordinate between NBA Product Managers and teams implementing action and treatment configurations • Translate approved business requirements into standardized, implementation-ready documentation • Ensure actions and treatments are fully defined, documented, and aligned with NBA standards before implementation • Manage documentation for action metadata, eligibility criteria, channel availability, treatments, content references, business rules, and configuration requirements • Review requirements for completeness, consistency, and implementation readiness; identify gaps, conflicts, and ambiguities • Partner with Product Managers to obtain missing information and resolve requirement questions • Maintain documentation as actions, treatments, business rules, channels, and content requirements evolve • Support backlog management and align configuration priorities with NBA Product Management direction • Track implementation progress and ensure open requirement questions are resolved timely • Provide clarification and guidance to implementation teams • Update requirements and documentation during approved changes • Maintain visibility into actions and treatments through definition, configuration, testing, and implementation • Identify recurring documentation challenges and recommend improvements to templates, standards, and requirement-management practices • Support evolution of the NBA Action Catalog and implementation standards • Develop scalable documentation and configuration practices for broader enterprise adoption • Occasional travel to Humana offices for training or meetings may be required

🎯 Requirements

• Bachelor's degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field, or equivalent professional experience • Demonstrated experience in Product Ownership, Business Analysis, Product Management, Requirements Management, Platform Administration, or a related role • Experience translating business or product requirements into structured, implementation-ready documentation • Experience reviewing requirements for completeness, consistency, accuracy, and usability by downstream implementation teams • Ability to identify requirement gaps, resolve ambiguities, and collaborate with stakeholders to clarify business intent • Experience documenting business rules, workflows, configuration requirements, or other structured implementation specifications • Experience managing or supporting a backlog of implementation, configuration, or product-related work • Strong written communication and documentation skills • Strong organizational skills with the ability to manage multiple priorities, changes, and implementation activities concurrently • Excellent attention to detail and ability to maintain accuracy across large volumes of structured information • Strong analytical and problem-solving skills • Ability to communicate effectively with business stakeholders, Product Managers, technology teams, and implementation resources • Ability to operate independently in a fast-paced, collaborative environment • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical, dental, and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Self-provided internet service requirements for remote work • Dedicated workspace support for protecting member PHI/HIPAA information

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