Senior Product Manager, Platform Experience – Insights

Job not on LinkedIn

🕒 September 15

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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HungerRush

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🍽️ Food & Beverage

🏨 Hospitality

📦 Logistics

Food & Beverage • Hospitality • Logistics

HungerRush is an all-in-one restaurant technology provider that offers a cloud-based POS platform along with integrated online ordering, payment processing, marketing and loyalty tools, delivery and curbside management, restaurant-grade hardware, and AI-driven voice/text ordering. The company builds software and hardware solutions to streamline restaurant operations, improve guest experience, and drive repeat business for multi-location and franchise operators.

📋 Description

• Own reporting, analytics, and the cross-product experience layer of HUB across point-of-sale, the HUB Dashboard, and the Mobile HUB app • Balance the needs of SMB operators, franchise owners, and corporate multi-brand stakeholders • Operate as an empowered product leader accountable for outcomes • Run continuous discovery with operators, franchise owners, and corporate brand teams • Partner with Design and Engineering leads on roadmap ownership and tradeoffs • Simplify, consolidate, or retire legacy functionality • Understand pricing and packaging implications of platform capabilities • Partner with Sales and Commercial teams to position and package new capabilities • Use AI tools across research synthesis, specification drafting, data analysis, and prototyping • Identify and champion AI-powered capabilities in HUB • Define the data foundation strategy, quality, structure, and governance • Own reporting and business insights across every platform channel • Own the HUB Dashboard and Mobile HUB end-to-end, including demonstrating, training, and troubleshooting • Ensure HUB functions as one unified product across modules • Design experiences for SMB operators, franchise owners, and corporate brand stakeholders • Prioritize a roadmap scaling from single-location simplicity to multi-brand, multi-unit complexity • Own the accuracy of metrics used in financial and franchise-facing calculations • Ensure consistent reporting logic and refine live reporting using usage data • Partner with Engineering leadership on architectural decisions and technical direction • Coordinate with other product teams and departments • Represent the role in cross-team planning and lead product marketing and go-to-market efforts • Communicate roadmap, tradeoffs, and progress to Product, Engineering, Sales, and Customer Success leadership

🎯 Requirements

• 5+ years of proven experience as a Product Manager in the SaaS industry, preferably within restaurant Tech or POS domains • Experience operating within an empowered product team model, owning outcomes and running continuous discovery as an equal partner with Design and Engineering • Proven experience evolving a legacy or fragmented platform, including simplifying or retiring functionality and launching 0-to-1 capabilities • Fluent with AI tools in daily product work, including research, spec generation, data analysis, and prototyping • Ability to identify where AI belongs inside the product itself • Experience defining a data foundation strategy supporting reporting accuracy and downstream AI development • Working understanding of pricing, packaging, and connections between product investment decisions and commercial outcomes • Ability to design for multiple distinct user types within one cohesive product experience • Comfortable working directly with engineering on data architecture and system dependencies • Excellent communication and collaboration skills • Proven track record delivering successful products in a fast-paced, dynamic environment • Authorized to work in the United States without sponsorship, now or in the future • Preferred: experience in restaurant technology, POS, or another vertical SaaS platform • Preferred: familiarity with franchise business models and multi-brand or multi-unit operator needs • Preferred: experience designing for multiple personas • Preferred: experience shipping an AI-powered feature or capability in a live, customer-facing product

🏖️ Benefits

• Full-time employment • Remote work arrangement • Equal Opportunity Employer commitment