Director, Commercial Strategy – Performance

🔥 3 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $145k - $185k / year

⏰ Full Time

🔴 Lead

👔 Director

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This company has sponsored H1B visas in the past.

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Hyatt

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

✈️ Travel

🛒 Retail

Food & Beverage • Travel • Retail

Hyatt is a global hospitality company that operates a range of hotels, resorts, and vacation properties. Known for its commitment to providing exceptional guest experiences, Hyatt offers various accommodation options, from luxury to more affordable stays. The company also focuses on sustainability and community engagement, ensuring responsible business practices in the hospitality sector.

📋 Description

• Lead the development and execution of integrated commercial strategies for new, converting, and transitioning hotels from early strategy development through stabilization • Optimize property-specific commercial strategies based on market dynamics, demand potential, brand positioning, customer segments, and competitive conditions • Establish commercial positioning and go-to-market priorities across Sales, Revenue Management, Marketing, Digital, and Distribution • Guide hotels through the commercial ramp lifecycle from pre-opening strategy and activation through post-opening stabilization • Partner with property leaders, commercial teams, global support functions, and ownership groups to align priorities, decisions, and execution • Assess commercial readiness, identify risks and dependencies, and drive timely resolution or escalation before activation and opening • Translate data, market intelligence, and performance trends into practical strategies and prioritized action plans • Ensure sales activation, pricing, distribution, marketing, and demand-generation plans work together as an integrated commercial strategy • Provide strategic guidance to hotel leadership and ownership, communicating recommendations, risks, and actions with clarity and accountability • Monitor commercial performance and leading indicators through stabilization, adjusting priorities and tactics as market conditions evolve • Champion consistent ways of working, knowledge sharing, and continuous improvement across the openings and conversions portfolio

🎯 Requirements

• Minimum 10 years of progressive commercial, sales, revenue, marketing, or related hospitality leadership experience • Experience supporting hotel openings, conversions, transitions, or performance ramp-up • Demonstrated experience developing and executing integrated commercial strategies in a multi-property, regional, global, or multi-brand environment • Strong understanding of hotel commercial disciplines, including Sales, Revenue Management, Marketing, Digital, and Distribution • Experience leading complex, cross-functional initiatives and influencing stakeholders without direct authority • Strong commercial acumen with the ability to interpret market and performance data and translate insights into action • Excellent communication, facilitation, stakeholder management, and executive presentation skills • Ability to manage multiple hotel projects, priorities, risks, and timelines in a fast-paced environment • Bachelor’s degree in Business, Hospitality, Marketing, Finance, or a related field (preferred) • Experience working with hotel owners, operators, and property leadership teams (preferred) • Familiarity with hotel commercial systems, reporting tools, and data analytics platforms (preferred)

🏖️ Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription • Discount at the on-site fitness center • Global family assistance policy with paid time off following the birth or adoption of a child • Financial assistance for adoption • Paid Time Off • Medical insurance • Dental insurance • Vision insurance • 401K with company match • Incentive awards • Annual bonus

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