ServiceNow Developer – ITSM, ITOM, Scoped App

🕒 September 9

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $81.5k - $167.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

💼 Consulting

🏛️ Government

🏥 Healthcare

💰 $29M Grant on 2023-03

Consulting • Government • Healthcare

ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.

📋 Description

• Build out an existing custom scoped application and visualizations using the ServiceNow platform and related technologies • Maintain ServiceNow applications, custom components, workflows, and integrations • Create scalable, maintainable, and high-performing solutions using industry best practices • Partner with Business Analysts and stakeholders to analyze requirements and translate business needs into technical solutions • Recommend solution approaches, alternative designs, and implementation strategies • Provide technical guidance and mentorship to development team members • Customize and maintain ServiceNow applications using JavaScript, ServiceNow scripting, and other platform technologies • Configure platform capabilities, workflows, business rules, and user experiences • Build responsive user interfaces and visualizations using AngularJS, React, HTML5, CSS, and related frameworks • Collaborate with business and analytics teams to understand priorities and deliver technical solutions • Communicate technical concepts and recommendations to technical and non-technical audiences • Advise business stakeholders on emerging technologies, platform capabilities, and best practices • Ensure deliverables are complete, accurate, high-quality, and aligned with stakeholder expectations • Participate in solution testing, troubleshooting, and optimization • Maintain technical documentation and support team knowledge-sharing • Stay current on ServiceNow enhancements, emerging technologies, and industry trends • Identify opportunities to improve processes, increase automation, and enhance user experiences • Contribute to development standards and operational best practices

🎯 Requirements

• Must have 5+ years of application development experience on the ServiceNow platform • Must be a United States (U.S.) Citizen or Permanent Resident (Green card) • Must be able to obtain and maintain a Public Trust with the government • Must reside in the U.S., be authorized to work in the U.S., and perform the work in the United States • Strong knowledge of ServiceNow Platform capabilities, administration, customization, and scripting • Experience developing custom ServiceNow applications and custom solutions • Proficiency in JavaScript and ServiceNow scripting • Experience with AngularJS, HTML5, CSS/CSS3, XML/JSON, REST services, and modern web development practices • Hands-on experience designing, debugging, and supporting enterprise applications • Ability to analyze complex business requirements and translate them into effective technical solutions • Preferred: ITSM, ITOM, and Scoped App experience • Preferred: ServiceNow certifications such as CSA, CAD, or other relevant credentials • Knowledge of ServiceNow AI capabilities, including Now Assist and other platform AI features • Experience supporting or implementing ServiceNow AI-driven solutions in enterprise environments • Strong analytical and problem-solving skills • Ability to work independently and collaboratively across multiple teams • Excellent attention to detail and commitment to delivering quality solutions • Strong customer focus and stakeholder management abilities • Strong written, verbal, and interpersonal communication skills