Site Reliability Engineer

Job not on LinkedIn

🕒 August 31

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Identiq

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💳 Fintech

🛍️ eCommerce

🔒 Cybersecurity

💰 $47M Series A on 2021-03

Fintech • eCommerce • Cybersecurity

Identiq is a company that specializes in payment optimization and customer identification solutions. They provide a private network designed to enhance payment acceptance rates, reduce fraud, and improve overall customer experiences without compromising sensitive data. Their technology enables risk-based decisions through the use of first-party data, ensuring that sensitive information remains secure and private throughout the validation process.

📋 Description

• Join the Engineering team as the first dedicated Site Reliability Engineer • Define what reliable means for production systems and establish the SRE practice from zero • Define SLIs and SLOs for core services • Implement Grafana dashboards and burn-rate-based alerting • Establish, own, and continuously improve incident management, including PagerDuty, on-call training, and incident command • Own the observability stack end to end across metrics, logs, traces, RUM, and synthetic checks • Partner with engineering teams to refine SLIs, SLOs, and error budgets and coach teams on SRE and observability best practices • Automate manual and repetitive operational work using infrastructure as code and tooling • Design and run load/performance tests and chaos engineering game days • Drive reliability and infrastructure projects independently at startup speed • Establish documented incident management from detection through blameless postmortems • Reduce alert noise and MTTR and improve confidence in reliability signals for release and investment decisions

🎯 Requirements

• Bachelor's degree in Computer Science, Computer Engineering, or equivalent formal training, with depth in operating systems, databases, and networking; a rigorous equivalent is accepted • Fundamental systems understanding required for diagnosing novel failures • Daily active use of AI tools to write and debug code, build dashboards and alerts, and increase execution speed • Demonstrated history of independently driving large, ambiguous reliability or infrastructure projects to completion, typically reflecting 5+ years in an SRE, DevOps, or production engineering role • Hands-on implementation of SLI/SLO/error-budget methodology • Strong experience with Grafana and PromQL • Experience with Grafana Alloy for Loki logs and a metrics backend such as Prometheus or Datadog • Experience with OpenTelemetry and a tracing/APM backend such as SigNoz, Uptrace, Tempo, Datadog, or New Relic • Experience with Real User Monitoring (RUM) and synthetic monitoring, such as Grafana Faro, Grafana Synthetic Monitoring, or k6 • Experience designing on-call rotations and incident command practices using PagerDuty or equivalent • Hands-on experience with load/performance frameworks such as Locust, k6, or JMeter • Experience with chaos engineering exercises • Proficiency in Python, Go, or Bash • Hands-on experience with Infrastructure as Code such as Terraform or Ansible • Hands-on experience with Kubernetes • Experience with at least one major cloud platform: AWS, GCP, or Azure • Ability to communicate technical root causes, tradeoffs, implementation details, mitigations, fixes, reliability status, risks, and priorities to technical and business stakeholders • Ability to work independently, resolve ambiguous problems quickly, take ownership, and manage multiple threads under time pressure

🏖️ Benefits

• Whole-person growth and personal and professional development • Energetic and collaborative environment • Excellent work/life balance • Medical insurance • Dental insurance • Vision insurance • Life insurance • 401k match • Paid time off (PTO) • Two office locations: Downtown Atlanta and Halcyon in Alpharetta

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