Regional Field Support Manager – Diagnostic Imaging

🕒 June 26

🌵 Arizona, California, +8 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote 🌲 Oregon – Remote 🏰 Missouri – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $85k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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IDEXX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

🏥 Healthcare

🍽️ Food & Beverage

⚕️ Healthcare Insurance

💰 Seed Round on 1984-01

Healthcare • Food & Beverage • Healthcare Insurance

IDEXX is a global leader in pet healthcare innovation. It provides a wide range of diagnostic and software products and services aimed at creating clarity and improving pet healthcare. IDEXX offers services such as reference laboratories, in-house analyzers, SNAP tests, and veterinary software to support veterinarians in diagnosing and treating small animals, livestock, and equines. They also specialize in water testing solutions, which help ensure the safety and quality of various water types. IDEXX is known for its contributions to the veterinary field, enabling professionals to make informed decisions through cutting-edge technology and advanced insights.

📋 Description

• Develop the team and provide ongoing coaching to drive performance • Collaborate with field partners to identify opportunities and manage a region towards a common goal • Implement strategies to achieve quarterly commercial goals • Coordinate resources and help employees with territory management to support customer loyalty and growth • Be an advocate for internal and external customers and acts as a mediator to establish strong relationships • Adhere to and model the IDEXX Purpose & Guiding Principles • Contribute to the development of operating policies & procedures

🎯 Requirements

• 5 or more years of leadership experience, preferably leading remote field service teams • Ability to collaborate with a range of stakeholders • Fantastic customer service skills including discovering and exploring customers’ needs • Experience working with customers and maintaining good customer relationships • Strong management skills and have the ability to give developmental feedback in a coaching environment • Organization, time management & the ability to prioritize are fundamental foundations to the success of this position moving forward

🏖️ Benefits

• Health / Dental / Vision Benefits • Day-One 5% matching 401k • Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching