Field Service Technician

🕒 July 31

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 13%

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Assembly

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Logo of Intermountain Electronics

Intermountain Electronics

501 - 1000 employees

🏭 Manufacturing

⚡ Energy

Manufacturing • Energy

Intermountain Electronics is a company that provides custom-engineered, packaged equipment to industrial markets. They specialize in designing, manufacturing, automating, and testing power distribution equipment specifically for OEM, mission-critical, oil & gas, and mining industries. With a strong focus on tailored solutions, Intermountain Electronics ensures reliable and efficient power distribution for their clients.

📋 Description

• Installation, repair, and testing of field equipment, in accordance with customer’s or manufacturer's specifications and company procedures. • Diagnose and repair electrical/mechanical/controls equipment malfunctions and warranty repairs. • Use a variety of diagnostic tools to identify problems, and implement necessary repairs including replacing faulty components, repairing wiring, and troubleshooting software issues. • Perform assembly/modifications and overall quality defect resolution on all IE products and equipment. • May occasionally travel to support areas throughout the country and possibly overseas. • Completion of receiving Inspections with internal Regional Managers, subcontractors, and customers to protect IE from unjustified warranty claims. • Assess Warranty claims and work with Regional Manager to understand the validity of such claims. • Performs preventative maintenance programs for an assortment of electrical/mechanical equipment to ensure optimal performance and prevent downtime. • Ensures adherence to document processes for all work performed, including the nature of the problem, the steps taken to resolve the problem, and the parts used.

🎯 Requirements

• Electrical/Mechanical/Commissioning or Assembly background with 3+ years' experience and at least three years of field experience; or equivalent combination of experience and education. • Must have 1-2 years of business and contracting experience in a similar job position with emphasis on supplier agreements with general or subcontractors. • Ability to read, analyze, and interpret technical manuals, purchase orders, and project part specifications. • Ability to write reports, business correspondence, and procedure manuals. • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public in a friendly and professional manner. • Ability to calculate figures and amounts such as voltage drop, cable runs calcs, sqft, volume, OHMS law and battery run time. • Ability to work effectively with multiple customers, subcontractors, and different personalities. • Ability to solve practical problems with limited guidance, and deal with a variety of concrete variables in situations where only limited standardization exists. • Strong PC skills, proficient in MS Office Word, Excel, and MS Outlook. • Journeyman Electrician/ HVAC/Commissioning Certification or License from any state, Electrical Engineering or Technical Degree with similar field experience

🏖️ Benefits

• Competitive salary • PTO (Paid Time Off) • Paid Holidays (10) • Medical and Dental Plans • Teladoc 24/7/365 Access to U.S. Board Certified doctors • Employee Assistance Program • Company Paid Life Insurance • Supplemental Vision, Life, STD & LTD Insurance • 401K- Company match up to 6% of base salary • Health Savings Account (HSA) with available company match up to $2000 based on family size • Paid Parental Leave • Company Vehicle Use

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