Director, Project Operations

🔥 18 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 12%

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Impact Fire Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

🤝 B2B

🏗️ Construction

🔐 Security

💰 Private Equity Round on 2012-01

B2B • Construction • Security

Impact Fire Services is a full-service fire protection and life-safety company that designs, installs, inspects, monitors, maintains, and retrofits fire safety systems. Their offerings include fire extinguishers, fire sprinkler systems, fire alarms, kitchen fire suppression, fire pumps, passive fire protection, special hazards, backflow devices, business security systems and central station monitoring, as well as related services such as kitchen exhaust and HVAC/air duct cleaning. Impact Fire serves commercial and institutional customers (assisted living, education, healthcare, hospitality, industrial, multi-family/property management, restaurants, and retail), operates nationwide, and provides 24/7 emergency service and compliance support with certified technicians.

📋 Description

• Provide strategic leadership for a large, fast-growing fire protection project business covering fire sprinkler, fire alarm, suppression, and special hazards system installations • Oversee multi-branch project operations with emphasis on NFPA-compliant installations, accurate planning, and effective field execution • Provide multi-location oversight aligned with corporate and regional goals • Implement standardized processes for estimating, design, installation, commissioning, and closeout • Collaborate with regional and local leadership to align project capacity with pipeline and backlog growth • Oversee project P&L performance, including revenue, gross margin, labor productivity, and cash flow • Partner with finance on budgeting, WIP reviews, cost-to-complete accuracy, and financial forecasting • Strengthen cost controls, change order processes, field productivity metrics, and material management • Ensure projects meet NFPA code requirements and Authority Having Jurisdiction expectations • Guide resolution of complex project challenges involving engineering coordination, fabrication logistics, and field execution • Establish quality control checkpoints at kickoff, mid-project, and closeout • Serve as an operational link between project teams, finance, branch leaders, and regional leadership • Support integration of newly acquired companies • Improve submittal processes, permitting workflows, and system installation planning • Develop and mentor project managers, estimators, coordinators, and design staff across multiple branches • Support recruiting and evaluation of project-related talent • Promote accountability, safety, continuous improvement, and operational excellence • Support organic growth, estimating effectiveness, operational capability expansion, and scalability planning • Champion safety culture and ensure OSHA, NFPA, and Authority Having Jurisdiction compliance • Partner with safety leadership on training, audits, and jobsite practices • Conduct acquisition-target job walks and evaluate installation quality, project management, safety, and field execution • Review project backlog and identify scheduling, labor planning, and margin risks • Assess estimating accuracy, engineering workflow, material procurement, and operational maturity • Participate in due diligence regarding technical readiness, NFPA compliance, and Authority Having Jurisdiction requirements • Develop written recommendations for senior leadership • Assist with operational onboarding and process alignment for acquired project businesses

🎯 Requirements

• 10+ years of experience in fire protection, life safety, mechanical contracting, or construction project management • 5+ years leading multi-location project operations in the fire protection industry • Strong knowledge of NFPA codes, Authority Having Jurisdiction (AHJ) requirements, and fire protection system installation standards • Proven experience managing project P&Ls, forecasting, WIP reviews, and job costing • Experience supporting or participating in M&A operational due diligence is preferred • Bachelor’s degree in engineering, fire protection, construction management, or related discipline preferred • Strong communication, leadership, and cross-functional collaboration skills • Ability to travel regularly for branch visits, project reviews, and acquisition evaluations

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