IT Support Engineer

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November 1

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Inetum

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B2B • Enterprise • SaaS

Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.

10,000+ employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

💰 Post-IPO Equity on 2007-03

📋 Description

• Administer and optimize Atlassian tools (Jira, Confluence) in both on-prem and cloud environments. • Manage system configurations, integrations, and performance monitoring. • Support users with technical issues and ensure high system availability. • Automate tasks and processes using scripting languages. • Lead or support migration projects from on-prem to SaaS (preferably AWS). • Collaborate with stakeholders to identify and implement improvements.

🎯 Requirements

• 1–2 years of experience with various Linux distributions. • Strong expertise in installing, configuring, and managing Atlassian software. • Good understanding of API management and integrations. • Proficiency in scripting languages for Atlassian (Groovy or JavaScript). • Excellent system scripting skills (Python, Bash preferred). • Experience with cloud migration projects (on-prem to SaaS), ideally AWS. • Nice to Have: Analytical mindset and experience in stakeholder management. • Ability to analyze monitoring and performance data to identify issues and optimization opportunities. • ITIL4 Foundation certification (or equivalent).

🏖️ Benefits

• Attractive financial benefits: A cafeteria system that allows employees to personalize benefits by choosing from a variety of options. • Generous referral bonuses, offering up to PLN6,000 for referring specialists. • Additional revenue sharing opportunities for initiating partnerships with new clients. • Professional development and team support: Ongoing guidance from a dedicated Team Manager for each employee. • Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs. • Community and Well-Being: Dedicated team-building budget for online and on-site team events. • Opportunities to participate in charitable initiatives and local sports programs. • A supportive and inclusive work culture with an emphasis on diversity and mutual respect.