Account Manager – Customer Success

October 11

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Logo of InEvent

InEvent

Event Management • Software • Technology

InEvent is a comprehensive event management software platform designed to handle a wide array of event types, including virtual, in-person, and hybrid events. Since 2013, InEvent has facilitated millions of registrations across 182 countries. They provide tools for event registration, badge printing, mobile app integrations, and NFC scanning to ensure seamless check-ins at in-person and hybrid events. The platform offers extensive audience engagement tools such as live chats, polls, and gamification features, and provides advanced integration with CRM systems and data analytics to track attendee engagement and improve event outcomes. InEvent is trusted by over 900 companies globally for its ability to provide total solutions for event marketing, attendee management, and content delivery, making it a key player in the event technology industry.

51 - 200 employees

💰 $1M Seed Round on 2021-11

📋 Description

• Responsible for negotiating and converting renewals and upsell deals • Ensure excellent product knowledge of all products and new releases • Work with monthly, quarterly, and annual targets • Work closely with Sales and Customer Success teams • Deliver exceptional customer service to address client needs efficiently • Employ a consultative selling approach • Utilize advanced communication skills to interact with clients • Negotiate and close sales deals effectively • Maintain and manage pipelines in CRM systems

🎯 Requirements

• Experience working in the Events Industry • Must have advanced English proficiency • Solid experience working in a B2B sales/account management role • Track record of hitting and exceeding targets • Outstanding customer service and sales skills • Advanced communication skills • Excellent negotiation and closing skills • Experience managing pipelines in a CRM - HubSpot or Pipedrive experience is a plus

🏖️ Benefits

• Health Insurance • 401k • Paid Time Off (PTO) • Language Learning Programs • Annual Summits • Birthday Gift and Work Anniversary Gifts

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