Senior Director of Product – Mid-Cycle and Backend RCM Platform

🕒 July 1

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

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Infinx

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Venture Round on 2021-11

Healthcare • Consulting • Logistics

Infinx is a company that specializes in optimizing the healthcare revenue cycle through advanced technology solutions. It offers a comprehensive platform that automates and enhances processes such as prior authorizations, eligibility verifications, medical coding, billing, and revenue acceleration. By leveraging artificial intelligence, automation, and integrations within healthcare systems, Infinx helps healthcare providers streamline patient access and maximize reimbursements. The company works closely with healthcare providers, including hospitals, physician groups, and specialty centers, to address their revenue cycle challenges effectively. Infinx's solutions aim to reduce denials, improve claim accuracy, and enhance patient satisfaction, thereby allowing providers to focus more on delivering high-quality care.

📋 Description

• Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio • Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance • Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration • Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation • Translate customer and market needs into actionable requirements and ensure products deliver strong ROI • Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance • Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success • Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space

🎯 Requirements

• Bachelor's degree in Engineering, Healthcare Administration, or a related field required • MBA or other advanced degree preferred • 12-18 years of progressive leadership experience in healthcare technology and RCM • 8+ years in hands-on product management or product leadership roles • Proven track record of building and scaling RCM software products, preferably multi-tenant SaaS platforms • Deep understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics • Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams based in India • Familiarity with EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST) • Demonstrated success driving product innovation using AI, ML, and automation technologies in revenue cycle workflows • Strong analytical, strategic, and financial acumen with a passion for solving complex operational problems • Exceptional communication and stakeholder management skills across business and technical teams • Ability to lead through influence and build alignment across geographies and functions • Deep understanding of RCM performance metrics: AR days, clean claim rate, first-pass resolution rate, denial rate, and net collection percentage.

🏖️ Benefits

• flexible work hours when possible • 401(k) Retirement Savings Plan • Comprehensive Medical, Dental, and Vision Coverage • Paid Time Off • Paid Holidays • Pet Care Coverage • Employee Assistance Program (EAP) • discounted services