Senior Account Manager

🕒 October 23

🐊 Florida, Illinois, +9 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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inriver

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

inriver is a successful, market-leading SaaS company that empowers B2B and B2C enterprises with its Product Information Management (PIM) solution, facilitating the entire product journey from sourcing to decommissioning. With its composable PIM solution, inriver connects seamlessly to digital ecosystems, enhancing product data management and maximizing profitability for over 1,600 global brands. Headquartered in Malmö, Sweden, inriver maintains a commitment to innovation and customer success, ensuring that their solutions evolve alongside their clients' needs.

📋 Description

• Retain and grow a portfolio of Inriver customers • Build and maintain customer relationships to ensure business continuation, expansion, and customer satisfaction • Develop trusted advisory relationships with customer stakeholders and partners at tactical and strategic levels • Serve as the point of contact for customer matters and coordinate with cross-functional teams • Grow committed ARR from the existing customer base • Retain existing business while identifying and qualifying short-term and long-term opportunities • Work with the Customer Success team to maximize customer value from Inriver solutions • Provide customers with updates on Inriver capabilities and align them with current and potential use cases • Prepare proposals and presentations, lead negotiations, coordinate complex decision-making processes, and overcome objections • Use account planning to support positioning, forecasting, and goal setting

🎯 Requirements

• 5-10 years of experience in enterprise account management or business development in a SaaS company • Experience with strategic account planning techniques • Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions • Experience in the utilization of a CRM to support account planning • Business English is a requirement • University / College or equivalent degree required • Excellent communication skills, including value proposition development, active listening, and storytelling • Excellent presentation skills • Ability to drive and increase knowledge sharing and collaborative behaviours • Genuine curiosity to learn new things • Experience writing, executing, and reporting on business plans

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401K • Short-term disability (STD) • Long-term disability (LTD) • Up to 25% travel to support customer meetings, onsite engagements, industry events, and internal team gatherings

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