Chief of Staff, Online Grocery

🕒 August 6

🇨🇦 Canada – Remote

💵 $203k - $214k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own and continuously improve the business rhythm for the GM and Online Grocery organization, including leadership syncs, all-team meetings, business reviews, planning reviews, communications, and company-wide all-hands segments • Manage the GM's operating cadence by prioritizing and delegating workstreams • Improve organizational decision-making through decision-rights clarification, frameworks, pre-reads, and friction removal • Capture, communicate, and track decisions, priorities, and commitments through execution • Shape and run leadership team offsites, including objectives, agendas, pre-reads, discussions, decisions, and follow-through • Serve as a trusted thought partner to the GM and problem-solving partner to product and R&D leaders • Prepare GM briefings and coordinate research for meetings with partners and key leaders • Partner with the GM, HR, and finance to manage the organization's headcount budget • Drive calendar, planning, and content for communication and alignment with the C-suite and board • Support GM speaking engagement content with the communications team • Identify organizational issues and provide structured read-outs and early signals • Partner with the GM and HR on relationship, culture, and leadership-team dynamics • Turn engagement survey signals into action plans and ensure execution • Support annual and long-range Online Grocery planning • Turn ambiguous initiatives into structured programs with plans, DRIs, decisions, stakeholder alignment, and operating rhythms • Identify and own emerging opportunities and risks before they become blockers

🎯 Requirements

• 10+ years of work experience • R&D experience in product, design, engineering, technical program management, an adjacent role embedded with R&D teams, or as Chief of Staff within an R&D organization • Consulting, corporate strategy/operations, or finance background • Experience working directly with executives • Working fluency navigating product, design, and engineering organizations at scale • High EQ and people-oriented approach • Outstanding executive-level written and verbal communication • Strong analytical skills • Exceptional program management skills • Ability to travel 10% • Experience designing and facilitating leadership offsites and driving organizational, culture, or operating-model change • Professional experience building with AI, such as prototypes, automations, or agents • Experience within high-growth, technology-driven companies

🏖️ Benefits

• New hire equity grant • Annual refresh grants • Flexible work location through Instacart's Flex First approach • Regular in-person events • Highly market-competitive compensation and benefits