Senior Product Manager, Caper Recommendations – Personalization

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Set and own the vision for recommendations and personalization on Caper • Drive engagement as a primary pillar metric by growing customer interactions, building monetizable surfaces, and diversifying content for savings, discovery, and health-focused shoppers • Own recommendation and item-ranking systems, using machine learning, LLM-based techniques, and real-time signals • Drive AI-first innovation and ship new personalized content types and real-time in-session signal capabilities • Partner with Design to create intuitive personalization interactions on the cart screen • Observe shopper behavior in labs and partner stores, test features, and iterate based on findings • Run an experiment-driven roadmap and lead recommendations and personalization across the organization • Align senior stakeholders on strategy, tradeoffs, and progress • Partner with Engineering, Data Science, Design, Ads, and Operations from discovery through launch • Create clear PRDs and measurable success criteria • Report to the Group Product Manager for Caper Customer Value

🎯 Requirements

• 3+ years of product management experience or equivalent practical experience • Experience partnering with ML or data science teams to ship models into a production consumer product • Experience defining and driving engagement or relevance metrics and using experimentation to move them • Ability to leverage data and quantitative analysis to make sound decisions in ambiguous environments • Track record of close partnership with UX design teams and applying design thinking throughout product development • Strong communication and influencing skills • Experience presenting to large groups and aligning senior stakeholders on strategy and tradeoffs • Preferred: experience building recommendation, personalization, ranking, or search products • Preferred: experience with consumer-facing hardware, IoT, or physical retail products • Preferred: familiarity with retail, grocery, ads, or marketplace recommendation systems

🏖️ Benefits

• Flexibility to work from home, an office, or a favorite coffee shop • Regular in-person events • Highly market-competitive compensation and benefits • New hire equity grant • Annual refresh grants • Benefits offerings described in Instacart’s benefits materials