Senior Product Manager – Order Quality

🕒 September 16

🇺🇸 United States – Remote

💵 $184k - $233k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own the end-to-end product strategy and roadmap for Order Quality within Fulfillment • Drive iterative and new product ideas from discovery through scaled launch • Partner with design and research to understand customer and shopper needs and in-store retail shopping experiences • Define success metrics and run experimentation programs to improve engagement, conversion, and retention • Collaborate with engineering, data science, operations, partnerships, legal, and privacy teams • Deliver responsibly built features at scale while balancing speed, quality, and compliance • Build stakeholder alignment, communicate tradeoffs and decisions, and prioritize for customer and business impact • Define shopper and customer flows using AI and LLM technologies

🎯 Requirements

• 4+ years of product management experience, ideally within operationally complex physical environments • Experience building products end-to-end, from early concept through scaled delivery • High data literacy and analytical rigor • Ability to communicate complex ideas clearly and influence cross-functional teams and senior stakeholders without direct authority • Deep understanding of shopper and customer experience • Entrepreneurial mindset and ability to operate in evolving environments while maintaining high standards • Experience with A/B tests and multivariate tests • Understanding of AI and LLM technologies • Ability to work responsibly with compliance considerations

🏖️ Benefits

• Flexible choice of work location from home, office, or a favorite coffee shop • Regular in-person events • New hire equity grant • Annual refresh grants • Market-competitive compensation and benefits